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NHTSA campaign 23V172000 · manufacturer recall N222389310

2022–2023 Cadillac, Chevrolet and GMC: power train recall

A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

high 8,744 vehicles affected 94% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission. Risk A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash. Fix Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

Reported to NHTSA Mar 16, 2023 by General Motors, LLC, owners notified Jul 27, 2023.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Half-shaft disengaging causes loss of drive power in traffic or vehicle rollaway when parked, both crash-risk scenarios, but no stop-drive order or fire/explosion is described, keeping this at high rather than critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
24290255Final Drive Sun Gear
84135650Catalytic Converter Gasket
23277803
22816982Exhaust system Intermediate Gasket++
11588739Front Cradle Brace Bolt
23161602
23432713Propeller Shaft to Differential Carrier Interface Ring
23321677Power Transfer Unit Propeller Shaft Seal
11549251Transmission Rear Mount Bolt
11547841Drivetrain and Front Suspension Cradle Bolt
11611965Front Wheel Drive Shaft Washer
90223082Front Wheel Drive Shaft Retaining Ring
11612295Front Wheel Drive Shaft Nut
19132950Power Transfer Unit Half Shaft Retaining Ring
19132944Power Transfer Unit Half Shaft Seal
22997477Catalytic Converter Gasket

The advisory, as filed: “Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign N222389310). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V172000
Model yearClassSafety SignalRecalls on file
2022 Cadillac XT5Compact SUVC3
2023 Cadillac XT5Compact SUVB4
2023 Cadillac XT6Compact SUVB2
2023 Chevrolet BlazerCompact SUVB2
2023 Chevrolet TraverseLarge SUVB2
2023 GMC AcadiaLarge SUVC4

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 94%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V172000 · the manufacturer calls it N222389310

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is N222389310 the same recall as 23V172000?

Yes. N222389310 is the number General Motors, LLC uses for this campaign in its own paperwork and in the letter it sends owners. 23V172000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — General Motors, LLC says so in the text above, and expected one by August 31, 2023.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.