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NHTSA campaign 23V081000 · manufacturer recall MB 22V-796

2019–2023 Entegra and Jayco: power train recall

Vehicle rollaway increases the risk of a crash.

high 2,845 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway. Risk Vehicle rollaway increases the risk of a crash. Fix Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

Reported to NHTSA Feb 16, 2023 by Jayco, Inc, owners notified Mar 8, 2023.

Which vehicles are covered

Source: NHTSA campaign 23V081000
Model yearOn WhichTrim
2019 Entegra Launch
2020 Entegra Launch
2021 Entegra Launch
2022 Entegra Launch
2023 Entegra Launch
2019 Entegra Launch LE
2020 Entegra Launch LE
2021 Entegra Launch LE
2022 Entegra Launch LE
2023 Entegra Launch LE
2019 Entegra Qwest
2020 Entegra Qwest
2021 Entegra Qwest
2022 Entegra Qwest
2023 Entegra Qwest
2019 Jayco Melbourne
2020 Jayco Melbourne
2021 Jayco Melbourne
2022 Jayco Melbourne
2023 Jayco Melbourne
2019 Jayco Melbourne Prestige
2020 Jayco Melbourne Prestige
2021 Jayco Melbourne Prestige
2022 Jayco Melbourne Prestige
2023 Jayco Melbourne Prestige
2019 Jayco Terrain
2020 Jayco Terrain
2021 Jayco Terrain
2022 Jayco Terrain
2023 Jayco Terrain

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 23V081000 · the manufacturer calls it MB 22V-796

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is MB 22V-796 the same recall as 23V081000?

Yes. MB 22V-796 is the number Jayco, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V081000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.