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NHTSA campaign 22V943000 · manufacturer recall R22-035

2013–2022 NEW Flyer XDE35 and 7 other NEW Flyer models: steering recall

A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

high 746 vehicles affected 82% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose. Risk A loose steering shaft can cause a loss of steering, increasing the risk of a crash. Fix Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

Reported to NHTSA Dec 20, 2022 by New Flyer of America, Inc, owners notified Feb 1, 2023.

Which vehicles are covered

Source: NHTSA campaign 22V943000
Model yearOn WhichTrim
2013 NEW Flyer XDE35
2014 NEW Flyer XDE35
2015 NEW Flyer XDE35
2016 NEW Flyer XDE35
2017 NEW Flyer XDE35
2018 NEW Flyer XDE35
2019 NEW Flyer XDE35
2020 NEW Flyer XDE35
2021 NEW Flyer XDE35
2022 NEW Flyer XDE35
2013 NEW Flyer XDE40
2014 NEW Flyer XDE40
2015 NEW Flyer XDE40
2016 NEW Flyer XDE40
2017 NEW Flyer XDE40
2018 NEW Flyer XDE40
2019 NEW Flyer XDE40
2020 NEW Flyer XDE40
2021 NEW Flyer XDE40
2022 NEW Flyer XDE40
2013 NEW Flyer XDE60
2014 NEW Flyer XDE60
2015 NEW Flyer XDE60
2016 NEW Flyer XDE60
2017 NEW Flyer XDE60
2018 NEW Flyer XDE60
2019 NEW Flyer XDE60
2020 NEW Flyer XDE60
2021 NEW Flyer XDE60
2022 NEW Flyer XDE60
2013 NEW Flyer XE40
2014 NEW Flyer XE40
2015 NEW Flyer XE40
2016 NEW Flyer XE40
2017 NEW Flyer XE40
2018 NEW Flyer XE40
2019 NEW Flyer XE40
2020 NEW Flyer XE40
2021 NEW Flyer XE40
2022 NEW Flyer XE40
2017 NEW Flyer XE60
2018 NEW Flyer XE60
2019 NEW Flyer XE60
2020 NEW Flyer XE60
2021 NEW Flyer XE60
2022 NEW Flyer XE60
2013 NEW Flyer XN40
2014 NEW Flyer XN40
2015 NEW Flyer XN40
2016 NEW Flyer XN40
2017 NEW Flyer XN40
2018 NEW Flyer XN40
2019 NEW Flyer XN40
2020 NEW Flyer XN40
2021 NEW Flyer XN40
2022 NEW Flyer XN40
2014 NEW Flyer XT40
2015 NEW Flyer XT40
2016 NEW Flyer XT40
2017 NEW Flyer XT40
2018 NEW Flyer XT40
2019 NEW Flyer XT40
2020 NEW Flyer XT40
2021 NEW Flyer XT40
2022 NEW Flyer XT40
2014 NEW Flyer XT60
2015 NEW Flyer XT60
2016 NEW Flyer XT60
2017 NEW Flyer XT60
2018 NEW Flyer XT60
2019 NEW Flyer XT60
2020 NEW Flyer XT60
2021 NEW Flyer XT60
2022 NEW Flyer XT60

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 82%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 22V943000 · the manufacturer calls it R22-035

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is R22-035 the same recall as 22V943000?

Yes. R22-035 is the number New Flyer of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 22V943000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.