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NHTSA campaign 21V731000 · manufacturer recall 21V731

2020–2021 Workhorse Motor Works C1000M and 2 other Workhorse Motor Works models: electrical system recall

Vehicles that do not meet all safety standards have an increased risk of injury, crash, or fire.

critical 41 vehicles affected FMVSS 101 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Workhorse Group Inc. (Workhorse) is recalling certain 2020-2021 C1000M, C1000S and 2020 C650 vehicles. These vehicles fail to comply with multiple Federal Motor Vehicle Safety Standards, including numbers 101, "Control and Displays," 104, "Windshield Wiping and Washing Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 120, "Wheels and Rims - Other Than Passenger Cars," and 206, "Door Locks and Door Retention Components." Risk Vehicles that do not meet all safety standards have an increased risk of injury, crash, or fire. Fix Dealers will replace the headlamp switch cover, free of charge. Owner notification letters were mailed on January 13, 2022. Owners may contact Workhorse's customer service at 1-513-360-4704.

Reported to NHTSA Sep 21, 2021 by Workhorse Group Inc, owners notified Jan 12, 2022.

Which vehicles are covered

Source: NHTSA campaign 21V731000
Model yearOn WhichTrim
2020 Workhorse Motor Works C1000M
2021 Workhorse Motor Works C1000M
2020 Workhorse Motor Works C1000S
2021 Workhorse Motor Works C1000S
2020 Workhorse Motor Works C650

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 21V731000 · the manufacturer calls it 21V731

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 21V731 the same recall as 21V731000?

Yes. 21V731 is the number Workhorse Group Inc uses for this campaign in its own paperwork and in the letter it sends owners. 21V731000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.