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NHTSA campaign 21V054000 · manufacturer recall N212328800

2010–2014 Cadillac, Chevrolet and GMC: air bags recall

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

high 1,778,128 vehicles affected 63% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Fix GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Reported to NHTSA Feb 5, 2021 by General Motors, LLC, owners notified May 11, 2021.

Which vehicles are covered

Source: NHTSA campaign 21V054000
Model yearOn WhichTrim
2010 Cadillac Escaladeevery Cadillac on this site
2011 Cadillac Escaladeevery Cadillac on this site
2012 Cadillac Escaladeevery Cadillac on this site
2013 Cadillac Escaladeevery Cadillac on this site
2014 Cadillac Escaladeevery Cadillac on this site
2010 Cadillac Escalade ESVevery Cadillac on this site
2011 Cadillac Escalade ESVevery Cadillac on this site
2012 Cadillac Escalade ESVevery Cadillac on this site
2013 Cadillac Escalade ESVevery Cadillac on this site
2014 Cadillac Escalade ESVevery Cadillac on this site
2010 Cadillac Escalade EXTevery Cadillac on this site
2011 Cadillac Escalade EXTevery Cadillac on this site
2012 Cadillac Escalade EXTevery Cadillac on this site
2013 Cadillac Escalade EXTevery Cadillac on this site
2010 Chevrolet Avalancheevery Chevrolet on this site
2011 Chevrolet Avalancheevery Chevrolet on this site
2012 Chevrolet Avalancheevery Chevrolet on this site
2013 Chevrolet Avalancheevery Chevrolet on this site
2010 Chevrolet Silverado 1500every Chevrolet on this site
2011 Chevrolet Silverado 1500every Chevrolet on this site
2012 Chevrolet Silverado 1500every Chevrolet on this site
2013 Chevrolet Silverado 1500every Chevrolet on this site
2010 Chevrolet Silverado 2500every Chevrolet on this site
2011 Chevrolet Silverado 2500every Chevrolet on this site
2012 Chevrolet Silverado 2500every Chevrolet on this site
2013 Chevrolet Silverado 2500every Chevrolet on this site
2014 Chevrolet Silverado 2500every Chevrolet on this site
2010 Chevrolet Silverado 3500every Chevrolet on this site
2011 Chevrolet Silverado 3500every Chevrolet on this site
2012 Chevrolet Silverado 3500every Chevrolet on this site
2013 Chevrolet Silverado 3500every Chevrolet on this site
2014 Chevrolet Silverado 3500every Chevrolet on this site
2010 Chevrolet Suburbanevery Chevrolet on this site
2011 Chevrolet Suburbanevery Chevrolet on this site
2012 Chevrolet Suburbanevery Chevrolet on this site
2013 Chevrolet Suburbanevery Chevrolet on this site
2014 Chevrolet Suburbanevery Chevrolet on this site
2010 Chevrolet Tahoeevery Chevrolet on this site
2011 Chevrolet Tahoeevery Chevrolet on this site
2012 Chevrolet Tahoeevery Chevrolet on this site
2013 Chevrolet Tahoeevery Chevrolet on this site
2014 Chevrolet Tahoeevery Chevrolet on this site
2010 GMC Sierra 1500every GMC on this site
2011 GMC Sierra 1500every GMC on this site
2012 GMC Sierra 1500every GMC on this site
2013 GMC Sierra 1500every GMC on this site
2010 GMC Sierra 2500every GMC on this site
2011 GMC Sierra 2500every GMC on this site
2012 GMC Sierra 2500every GMC on this site
2013 GMC Sierra 2500every GMC on this site
2014 GMC Sierra 2500every GMC on this site
2010 GMC Sierra 3500every GMC on this site
2011 GMC Sierra 3500every GMC on this site
2012 GMC Sierra 3500every GMC on this site
2013 GMC Sierra 3500every GMC on this site
2014 GMC Sierra 3500every GMC on this site
2010 GMC Yukonevery GMC on this site
2011 GMC Yukonevery GMC on this site
2012 GMC Yukonevery GMC on this site
2013 GMC Yukonevery GMC on this site
2014 GMC Yukonevery GMC on this site
2010 GMC Yukon XLevery GMC on this site
2011 GMC Yukon XLevery GMC on this site
2012 GMC Yukon XLevery GMC on this site
2013 GMC Yukon XLevery GMC on this site
2014 GMC Yukon XLevery GMC on this site

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 63%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 21V054000 · the manufacturer calls it N212328800

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is N212328800 the same recall as 21V054000?

Yes. N212328800 is the number General Motors, LLC uses for this campaign in its own paperwork and in the letter it sends owners. 21V054000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.