⌘K
Federal filingsHome›Recalls› 21V043000
NHTSA campaign 21V043000 · manufacturer recall 21LA01

2019–2021 Lexus RX350: fuel system, gasoline recall

During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.

high 1,081 vehicles affected FMVSS 301 98% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity." Risk During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire. Fix Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.

Reported to NHTSA Feb 3, 2021 by Toyota Motor Engineering & Manufacturing, owners notified Apr 1, 2021.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A transport hook left on the vehicle could damage the fuel filler pipe in a rear-end crash, creating a fuel leak and fire risk, which is a serious crash-scenario fuel system integrity failure but not a stop-drive/park-outside order and only manifests in a collision rather than spontaneously.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
90950-01808

Special tools

  • • Standard Hand Tools • Torque Wrench 3 IV. BACKGROUND A hook, used during shipping, is attached to the left rear corner

Torque

  • Torque: 30 N*m (306 kgf*cm, 22 ft.lbs)

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 21LA01). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 21V043000
Model yearClassSafety SignalRecalls on file
2019 Lexus RXCompact SUVC4
2021 Lexus RXCompact SUVB2

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 98%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 21V043000 · the manufacturer calls it 21LA01

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Advertisement

A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 21LA01 the same recall as 21V043000?

Yes. 21LA01 is the number Toyota Motor Engineering & Manufacturing uses for this campaign in its own paperwork and in the letter it sends owners. 21V043000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.