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NHTSA campaign 21V00M000 · manufacturer recall 216

2020–2021 Hyundai Elantra and 2 other Hyundai models: visibility recall

A windshield that detaches from a vehicle during a crash can increase the risk of injury.

high 26,413 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. Risk A windshield that detaches from a vehicle during a crash can increase the risk of injury. Fix Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

Reported to NHTSA Dec 28, 2021 by Hyundai Motor America, owners notified Jun 20, 2022.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

An improperly bonded windshield that can detach in a crash materially reduces occupant protection (windshield is a structural component supporting airbag deployment and roof integrity) without constituting a loss-of-control or fire event that would warrant critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
86110-AB020QQHintended to be reused
86110-AB025QQH
86110-AB045QQH
86114-3D000PAD-WINDSHIELD GLASS
86121-AB000MOLDING-WINDSHIELD, UPPER
86110-S2120QQH
86110-S2140QQH
86110-S2160QQH
86110-S2280QQH
86110-S2290QQH
86110-S2300QQH
86110-S2310QQH
86121-S1000MOLDING-WINDSHIELD, UPPER

Labour, as the warranty table lists it

  • 0.8 h · op 11DA31A0

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

The advisory, as filed: “*** Dealer Stock & Retail Vehicles *** As required by federal law, dealer must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 216). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 21V00M000

Vehicles built Oct 29, 2020 to Jan 8, 2021 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2021 Hyundai ElantraMidsize SedanF7
2020 Hyundai Santa FeCompact SUVC2
2021 Hyundai Santa FeCompact SUVF8
2021 Hyundai SonataLarge SedanD4

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 21V00M000 · the manufacturer calls it 216

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 216 the same recall as 21V00M000?

Yes. 216 is the number Hyundai Motor America uses for this campaign in its own paperwork and in the letter it sends owners. 21V00M000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Oct 29, 2020 to Jan 8, 2021. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.