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NHTSA campaign 20V771000 · manufacturer recall X95

2018–2020 Honda Accord and 1 other Honda model: exterior lighting recall

Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

high 737,233 vehicles affected FMVSS 103 96% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305. Risk Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash. Fix Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

Reported to NHTSA Dec 10, 2020 by Honda (American Honda Motor Co.), owners notified Feb 22, 2021.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Loss of windshield wipers, defroster, rearview camera, and exterior lighting can materially impair the driver's ability to see and be seen, reducing occupant protection in a crash scenario, though the intermittent/software nature and OTA-style fix argue against critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
38808-TVA-A01software
38808-TWA-A11software
38808-TXM-A01software
38808-TVA-AA10
38808-TVA-AB10
38808-TVA-AC10
38808-TVA-AD10Accord
38808-TVA-AE10Accord
38808-TVA-AF10
38808-TVA-AG10
38808-TVA-AH10
38808-TWA-AA10
38808-TWA-AB10Accord Hybrid EX-L Navi
38808-TXM-AA10
38808-TXM-AB10

Labour, as the warranty table lists it

  • 0.3 h · op 7465A0

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign X95). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 20V771000
Model yearClassSafety SignalRecalls on file
2018 Honda AccordLarge SedanD6
2019 Honda AccordLarge SedanD6
2020 Honda AccordLarge SedanD6
2019 Honda InsightMidsize SedanD8
2020 Honda InsightMidsize SedanD6

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 96%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 20V771000 · the manufacturer calls it X95

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is X95 the same recall as 20V771000?

Yes. X95 is the number Honda (American Honda Motor Co.) uses for this campaign in its own paperwork and in the letter it sends owners. 20V771000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.