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NHTSA campaign 20V747000 · manufacturer recall PM964

2002–2006 Nissan Sentra: air bags recall

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

critical Do not drive 3,930 vehicles affected 27% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Nissan North America, Inc. (Nissan) is recalling certain 2002-2006 Sentra vehicles whose passenger air bags were previously inspected and may have been released without replacing the Takata air bag inflator. In the event of a crash, Takata frontal passenger air bag inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Fix Owners are advised not to drive their vehicles until the repair has been completed. Nissan will notify owners, and dealers will re-inspect the vehicle and, if necessary, replace the air bag inflator, free of charge. The recall began January 22, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM964.

Reported to NHTSA Dec 1, 2020 by Nissan North America, Inc, owners notified Jan 22, 2021.

Which vehicles are covered

Source: NHTSA campaign 20V747000
Model yearOn WhichTrim
2002 Nissan Sentraevery Nissan on this site
2003 Nissan Sentraevery Nissan on this site
2004 Nissan Sentraevery Nissan on this site
2005 Nissan Sentraevery Nissan on this site
2006 Nissan Sentraevery Nissan on this site

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 27%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 20V747000 · the manufacturer calls it PM964

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Common questions

Source: NHTSA, 49 CFR Part 573

What does this advisory mean?

Do not drive means exactly that: the manufacturer is telling owners to stop driving the vehicle until the repair is done. These are the two most serious things NHTSA can attach to a campaign, and both mean the risk exists while the vehicle is switched off.

Is PM964 the same recall as 20V747000?

Yes. PM964 is the number Nissan North America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 20V747000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.