⌘K
Federal filingsHome›Recalls› 20V644000
NHTSA campaign 20V644000 · manufacturer recall 72L4

2020 Audi Q3: seats recall

The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.

high 1 vehicles affected FMVSS 210 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail. Risk The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash. Fix Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72L4.

Reported to NHTSA Oct 19, 2020 by Volkswagen Group of America, Inc, owners notified Nov 10, 2020.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

An incorrectly bolted seat frame to seat rail can fail during a crash, materially reducing occupant protection by compromising seat structural integrity and restraint anchorage.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
5WA881105ASeat Frame
3Q0881057Adjuster
8S8898022Secur. Set

Torque

  • o Ensure each bolt is torqued to 22 Nm

The advisory, as filed: “New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 72L4). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 20V644000
Model yearClassSafety SignalRecalls on file
2020 Audi Q3Compact SUVC3

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 20V644000 · the manufacturer calls it 72L4

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Advertisement

A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 72L4 the same recall as 20V644000?

Yes. 72L4 is the number Volkswagen Group of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 20V644000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.