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NHTSA campaign 20V559000 · manufacturer recall RC000204

2018–2021 Thor Motor Coach Aria and 4 other Thor Motor Coach models: tires recall

Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

high 1,631 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Risk Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash. Fix TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Reported to NHTSA Sep 15, 2020 by Thor Motor Coach, owners notified Nov 2, 2020.

Which vehicles are covered

Source: NHTSA campaign 20V559000
Model yearOn WhichTrim
2018 Thor Motor Coach Aria
2019 Thor Motor Coach Aria
2020 Thor Motor Coach Aria
2021 Thor Motor Coach Aria
2018 Thor Motor Coach Palazzo
2019 Thor Motor Coach Palazzo
2021 Thor Motor Coach Palazzo
2020 Thor Motor Coach Redundant Palazzo
2018 Thor Motor Coach Tuscany
2019 Thor Motor Coach Tuscany
2020 Thor Motor Coach Tuscany
2021 Thor Motor Coach Tuscany
2018 Thor Motor Coach Venetian
2019 Thor Motor Coach Venetian
2020 Thor Motor Coach Venetian
2021 Thor Motor Coach Venetian

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 20V559000 · the manufacturer calls it RC000204

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is RC000204 the same recall as 20V559000?

Yes. RC000204 is the number Thor Motor Coach uses for this campaign in its own paperwork and in the letter it sends owners. 20V559000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.