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NHTSA campaign 20V538000 · manufacturer recall 20-385

2021 Keystone Fuzion and 1 other Keystone model: fuel system, gasoline recall

The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.

critical 119 vehicles affected 87% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts. Risk The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire. Fix Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.

Reported to NHTSA Sep 3, 2020 by Keystone RV Company, owners notified Oct 2, 2020.

Which vehicles are covered

Source: NHTSA campaign 20V538000
Model yearOn WhichTrim
2021 Keystone Fuzion
2021 Keystone Impact

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 87%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 20V538000 · the manufacturer calls it 20-385

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 20-385 the same recall as 20V538000?

Yes. 20-385 is the number Keystone RV Company uses for this campaign in its own paperwork and in the letter it sends owners. 20V538000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.