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NHTSA campaign 20V472000 · manufacturer recall SRAN 584

2019–2020 Triumph Street Scrambler and 1 other Triumph model: electrical system recall

Contact between the harness and the headstock lug can damage the wire and cause the engine to stall, increasing the risk of a crash.

high 2,224 vehicles affected 80% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Triumph Motorcycle America, LTD (Triumph) is recalling certain 2019-2020 Street Scrambler and Street Twin motorcycles. The wiring harness may have been misrouted, allowing it to contact the lower lug on main frame headstock. Risk Contact between the harness and the headstock lug can damage the wire and cause the engine to stall, increasing the risk of a crash. Fix Triumph will notify owners, and dealers will apply a new VIN label protector to prevent wiring harness damage, and, as necessary, damaged wiring harnesses will be repaired or replaced, free of charge. The recall began August 28, 2020. Owners may contact Triumph customer service at 1-800-232-3780. Triumph's number for this recall is SRAN 584.

Reported to NHTSA Aug 11, 2020 by Triumph Motorcycles America, LTD, owners notified Aug 28, 2020.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A misrouted wiring harness that can cause engine stall while riding removes drive power in traffic, creating a crash risk without rising to the level of sudden uncontrolled loss of steering or braking.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Labour, as the warranty table lists it

  • 0.7 h

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

The advisory, as filed: “STOP DELIVERY OF AFFECTED MOTORCYCLES IMMEDIATEL Y.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign SRAN 584). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 20V472000
Model yearOn WhichTrim
2019 Triumph Street Scrambler—
2020 Triumph Street Scrambler—
2019 Triumph Street Twin—
2020 Triumph Street Twin—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 80%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 20V472000 · the manufacturer calls it SRAN 584

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is SRAN 584 the same recall as 20V472000?

Yes. SRAN 584 is the number Triumph Motorcycles America, LTD uses for this campaign in its own paperwork and in the letter it sends owners. 20V472000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.