2019–2021 Entegra and Jayco: equipment recall
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
What was reported
Source: manufacturer filing, 49 CFR Part 573Reported to NHTSA Jun 5, 2020 by Jayco, Inc, owners notified May 19, 2020.
Which vehicles are covered
Source: NHTSA campaign 20V327000| Model year | On WhichTrim |
|---|---|
| 2019 Entegra Qwest | — |
| 2020 Entegra Qwest | — |
| 2019 Jayco Melbourne | — |
| 2020 Jayco Melbourne | — |
| 2021 Jayco Melbourne | — |
| 2019 Jayco Melbourne Prestige | — |
| 2020 Jayco Melbourne Prestige | — |
| 2021 Jayco Melbourne Prestige | — |
None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →
The federal paperwork
Source: nhtsa.govFiled documents
NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.
Check one specific vehicle
A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.
NHTSA VIN recall lookup →Campaign 20V327000
Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.
Common questions
Source: NHTSA, 49 CFR Part 573Does this recall repair cost anything?
No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.
How do I know whether my vehicle is included?
By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.
What if the repair is not available yet?
It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.
What did the manufacturer say was wrong?
The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.
Who started this recall?
NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.