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NHTSA campaign 20V312000 · manufacturer recall RC000191

2020 Thor Motor Coach Chateau and 11 other Thor Motor Coach models: structure recall

If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.

high 566 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid. Risk If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash. Fix TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000191.

Reported to NHTSA May 28, 2020 by Thor Motor Coach, owners notified Jun 25, 2020.

Which vehicles are covered

Source: NHTSA campaign 20V312000
Model yearOn WhichTrim
2020 Thor Motor Coach Chateau
2020 Thor Motor Coach Chateau Citation
2020 Thor Motor Coach Compass
2020 Thor Motor Coach Daybreak
2020 Thor Motor Coach Delano
2020 Thor Motor Coach Four Winds
2020 Thor Motor Coach Freedom Elite
2020 Thor Motor Coach Gemini
2020 Thor Motor Coach Quantum
2020 Thor Motor Coach Siesta
2020 Thor Motor Coach Synergy
2020 Thor Motor Coach Tiburon

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 20V312000 · the manufacturer calls it RC000191

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is RC000191 the same recall as 20V312000?

Yes. RC000191 is the number Thor Motor Coach uses for this campaign in its own paperwork and in the letter it sends owners. 20V312000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.