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NHTSA campaign 20V244000 · manufacturer recall AAHT0

2020–2021 Hino NE8A and 9 other Hino models: electrical system recall

If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.

moderate 12,470 vehicles affected 91% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result. Risk If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash. Fix Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.

Reported to NHTSA Apr 30, 2020 by Hino Motors Sales U.S.A., Inc, owners notified Jun 26, 2020.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A broken ground cable prevents engine restart but does not directly cause a crash or disable brakes/steering while driving; the vehicle is left stranded rather than losing control.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Torque

  • Specified Torque: 97 lb-in (8 lb-ft / 11Nm)
  • Specified Torque: 38 lb-ft (51.5Nm)
  • Specified Torque: 16 lb-ft (22Nm)
  • Specified Torque: 10 lb-ft (13Nm)

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign AAHT0). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 20V244000
Model yearOn WhichTrim
2020 Hino NE8A—
2021 Hino NE8A—
2020 Hino NE8C—
2021 Hino NE8C—
2020 Hino NE8G—
2021 Hino NE8G—
2020 Hino NE8J—
2021 Hino NE8J—
2020 Hino NJ8A—
2021 Hino NJ8A—
2020 Hino NJ8C—
2021 Hino NJ8C—
2020 Hino NJ8J—
2021 Hino NJ8J—
2020 Hino NV8A—
2021 Hino NV8A—
2020 Hino NV8G—
2021 Hino NV8G—
2020 Hino NV8J—
2021 Hino NV8J—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 91%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 20V244000 · the manufacturer calls it AAHT0

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is AAHT0 the same recall as 20V244000?

Yes. AAHT0 is the number Hino Motors Sales U.S.A., Inc uses for this campaign in its own paperwork and in the letter it sends owners. 20V244000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Hino Motors Sales U.S.A., Inc says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.