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NHTSA campaign 19V525000 · manufacturer recall 99.01.47

2016–2020 Heartland Bighorn and 7 other Heartland models: electrical system recall

Overheating of the connection can increase the risk of a fire.

critical 5,598 vehicles affected 21% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat. Risk Overheating of the connection can increase the risk of a fire. Fix Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

Reported to NHTSA Jul 12, 2019 by Heartland Recreational Vehicles, LLC, owners notified Sep 5, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V525000

Vehicles built Dec 22, 2016 to Jul 9, 2019 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2017 Heartland Bighorn
2016 Heartland Elkridge
2017 Heartland Elkridge
2018 Heartland Elkridge
2019 Heartland Elkridge
2020 Heartland Elkridge
2019 Heartland Milestone
2020 Heartland Milestone
2017 Heartland North Peak
2018 Heartland North Peak
2016 Heartland Oakmont
2017 Heartland Oakmont
2017 Heartland Pioneer
2018 Heartland Pioneer
2019 Heartland Pioneer
2020 Heartland Pioneer
2016 Heartland Prowler
2017 Heartland Prowler
2018 Heartland Prowler
2017 Heartland Sundance
2018 Heartland Sundance
2019 Heartland Sundance

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 21%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V525000 · the manufacturer calls it 99.01.47

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 99.01.47 the same recall as 19V525000?

Yes. 99.01.47 is the number Heartland Recreational Vehicles, LLC uses for this campaign in its own paperwork and in the letter it sends owners. 19V525000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Dec 22, 2016 to Jul 9, 2019. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.