⌘K
HomeRecalls 19V419000
NHTSA campaign 19V419000

2017 Diamond Coach VIP: equipment recall

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

high 1 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Diamond Coach Corporation (Diamond Coach) is recalling one 2017 VIP 2800 vehicle equipped with an ASA Electronics Voyager monitor used to display the back-up camera image. This display may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed. Risk The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash. Fix ASA Electronics has notified the affected Diamond Coach owner, and will provide a remedy, free of charge. The recall began on April 2, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Diamond Coach at 1-800-442-4645.

Reported to NHTSA Jun 6, 2019 by Diamond Coach Corporation, owners notified Apr 2, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V419000

Vehicles built Oct 3, 2017 to Oct 3, 2017 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2017 Diamond Coach VIP

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V419000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Advertisement

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Oct 3, 2017 to Oct 3, 2017. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.