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NHTSA campaign 19V263000 · manufacturer recall 2019/01R

2017–2018 Lotus Evora: structure recall

In the event of a crash, if the occupant's knee contacts the rigid structure, there may be an increased risk of injury.

high 424 vehicles affected FMVSS 208 72% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Lotus Cars USA, Inc. (Lotus) is recalling certain 2017-2018 Evora vehicles. The toe board in the passenger footwell lacks stiffness, allowing the knee of an unbelted occupant to contact the rigid structure of the vehicle, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." Risk In the event of a crash, if the occupant's knee contacts the rigid structure, there may be an increased risk of injury. Fix Lotus will notify owners, and dealers will replace the toe board with a new design to provide the appropriate stiffness, free of charge. The recall began May 27, 2019. Owners may contact Lotus customer service at 1-800-245-6887. Lotus' number for this recall is 2019/01R.

Reported to NHTSA Apr 2, 2019 by Lotus Cars Limited, owners notified May 27, 2019.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

The defect reduces occupant protection in a crash by failing to meet FMVSS 208 requirements, increasing injury risk to an unbelted passenger's knee due to inadequate structural stiffness.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Labour, as the warranty table lists it

  • 0.5 h · op A132A0863S

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

The advisory, as filed: “- As per the communication recently sent to all Lotus dealers ‘To meet US regulations in these circum- stances, it is essential that you do not deliver any further cars (New or Pre Owned) you may have in your inventory from this period of build until this modification has been carried out’.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 2019/01R). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 19V263000

Vehicles built Aug 3, 2016 to Dec 20, 2018 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2017 Lotus EvoraCoupeA1
2018 Lotus EvoraCoupeB2

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 72%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 19V263000 · the manufacturer calls it 2019/01R

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2019/01R the same recall as 19V263000?

Yes. 2019/01R is the number Lotus Cars Limited uses for this campaign in its own paperwork and in the letter it sends owners. 19V263000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 3, 2016 to Dec 20, 2018. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.