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Federal filingsHome›Recalls› 19V208000
NHTSA campaign 19V208000 · manufacturer recall RVXX1902

2018–2020 Volvo VNL and 1 other Volvo model: structure recall

If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.

high 11,089 vehicles affected 75% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle. Risk If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury. Fix Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.

Reported to NHTSA Mar 18, 2019 by Volvo Trucks North America, owners notified Aug 21, 2019.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A detaching window can become a projectile striking other vehicles or pedestrians, posing a crash/injury risk to road users, but no stop-drive order was issued making it high rather than critical.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Torque

  • nstall the glass. Install the nuts and torque (2 Nm +/- 0.1 Nm)

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign RVXX1902). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 19V208000

Vehicles built Jan 31, 2017 to Jan 11, 2019 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2018 Volvo VNLevery Volvo on this site
2019 Volvo VNLevery Volvo on this site
2020 Volvo VNLevery Volvo on this site
2018 Volvo VNXevery Volvo on this site
2019 Volvo VNXevery Volvo on this site
2020 Volvo VNXevery Volvo on this site

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 75%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 19V208000 · the manufacturer calls it RVXX1902

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is RVXX1902 the same recall as 19V208000?

Yes. RVXX1902 is the number Volvo Trucks North America uses for this campaign in its own paperwork and in the letter it sends owners. 19V208000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 31, 2017 to Jan 11, 2019. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Volvo Trucks North America says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.