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Federal filingsHome›Recalls› 19V183000
NHTSA campaign 19V183000 · manufacturer recall RICON RECALL RI61396

2016–2017 Ford Transit: equipment adaptive/mobility recall

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

high 137 vehicles affected FMVSS 403

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems." Risk If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury. Fix Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.

Reported to NHTSA Mar 6, 2019 by Fenton Mobility Products, Inc, owners notified Apr 24, 2019.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A failed positioning cam allows the lift platform to overshoot floor height, causing a wheelchair user to tip and fall when exiting, directly risking injury without involving fire, loss of vehicle control, or a stop-drive order.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

Which vehicles are covered

Source: NHTSA campaign 19V183000
Model yearClassSafety SignalRecalls on file
2016 Ford TransitVanF21
2017 Ford TransitVanF18

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 19V183000 · the manufacturer calls it RICON RECALL RI61396

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is RICON RECALL RI61396 the same recall as 19V183000?

Yes. RICON RECALL RI61396 is the number Fenton Mobility Products, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 19V183000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.