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NHTSA campaign 19V104000 · manufacturer recall 19002

2018–2019 Utilimaster Truck Body and 1 other Utilimaster model: visibility recall

If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.

high 5,855 vehicles affected 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Spartan Motors USA (Spartan) is recalling certain 2018-2019 Fleet Services Truck Body and Velocity vehicles. The affected vehicles are equipped with ASA Electronics monitors for displaying the backup camera images, model number VOM74MMx. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed. Risk If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash. Fix Spartan will notify owners, and dealers will install a relay harness with a capacitor, free of charge. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19002.

Reported to NHTSA Feb 18, 2019 by Spartan Motors USA, owners notified Mar 29, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V104000

Vehicles built Oct 12, 2017 to Feb 4, 2019 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2018 Utilimaster Truck Body
2019 Utilimaster Truck Body
2018 Utilimaster Velocity
2019 Utilimaster Velocity

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V104000 · the manufacturer calls it 19002

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 19002 the same recall as 19V104000?

Yes. 19002 is the number Spartan Motors USA uses for this campaign in its own paperwork and in the letter it sends owners. 19V104000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Oct 12, 2017 to Feb 4, 2019. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.