1997–2015 MCI 102EL3 and 2 other MCI models: steering recall
Loss of steering control may increase the risk of a crash.
What was reported
Source: manufacturer filing, 49 CFR Part 573Reported to NHTSA Jan 7, 2019 by Motor Coach Industries, owners notified May 14, 2021.
What that means, in plain English
Source: WhichTrim's reading of the filing above — not NHTSA's wordingThe steering system can lock completely at highway speeds, causing sudden, total loss of steering control without warning — a direct loss of vehicle control at speed meeting the critical threshold.
Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.
The fix, from the dealer bulletin
Source: NHTSA remedy instructions and dealer noticeSpecial tools
- T19-1155 Gauge Adapter
- T20-1255 Gauge, Accumulator
- T25-1015 Pump, RAS (a/r)
- 23-01-0004, Oil, Pentosin CHF-11s (a/r)
- 4.0 Reference Documents MCI Maintenance Manual Section 11e (RAS) FCP 469-B
Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign SB 469). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.
Which vehicles are covered
Source: NHTSA campaign 19V027000Vehicles built May 1, 1997 to May 13, 2014 — a VIN outside that window is not part of this campaign even if the year, make and model match.
| Model year | On WhichTrim |
|---|---|
| 1997 MCI 102EL3 | — |
| 1998 MCI 102EL3 | — |
| 1999 MCI 102EL3 | — |
| 2000 MCI 102EL3 | — |
| 2001 MCI 102EL3 | — |
| 2002 MCI 102EL3 | — |
| 2003 MCI 102EL3 | — |
| 2004 MCI 102EL3 | — |
| 2005 MCI 102EL3 | — |
| 2006 MCI 102EL3 | — |
| 2007 MCI 102EL3 | — |
| 2008 MCI 102EL3 | — |
| 2009 MCI 102EL3 | — |
| 2010 MCI 102EL3 | — |
| 2011 MCI 102EL3 | — |
| 2012 MCI 102EL3 | — |
| 2013 MCI 102EL3 | — |
| 1997 MCI E4500 | — |
| 1998 MCI E4500 | — |
| 1999 MCI E4500 | — |
| 2000 MCI E4500 | — |
| 2001 MCI E4500 | — |
| 2002 MCI E4500 | — |
| 2003 MCI E4500 | — |
| 2004 MCI E4500 | — |
| 2005 MCI E4500 | — |
| 2006 MCI E4500 | — |
| 2007 MCI E4500 | — |
| 2008 MCI E4500 | — |
| 2009 MCI E4500 | — |
| 2010 MCI E4500 | — |
| 2011 MCI E4500 | — |
| 2012 MCI E4500 | — |
| 2013 MCI E4500 | — |
| 2001 MCI J4500 | — |
| 2002 MCI J4500 | — |
| 2003 MCI J4500 | — |
| 2004 MCI J4500 | — |
| 2005 MCI J4500 | — |
| 2006 MCI J4500 | — |
| 2007 MCI J4500 | — |
| 2008 MCI J4500 | — |
| 2009 MCI J4500 | — |
| 2010 MCI J4500 | — |
| 2011 MCI J4500 | — |
| 2012 MCI J4500 | — |
| 2013 MCI J4500 | — |
| 2014 MCI J4500 | — |
| 2015 MCI J4500 | — |
None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →
How much of it has been fixed
Source: manufacturer quarterly report, 49 CFR 573.7of the campaign
The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.
This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.
It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.
The federal paperwork
Source: nhtsa.govCheck one specific vehicle
A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.
Campaign 19V027000 · the manufacturer calls it SB 469
Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.
A recall covers a build range. Only your VIN settles it.
Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.
Common questions
Source: NHTSA, 49 CFR Part 573Is SB 469 the same recall as 19V027000?
Yes. SB 469 is the number Motor Coach Industries uses for this campaign in its own paperwork and in the letter it sends owners. 19V027000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.
Does this recall repair cost anything?
No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.
How do I know whether my vehicle is included?
By VIN, not by model year. This campaign covers vehicles built May 1, 1997 to May 13, 2014. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.
What if the repair is not available yet?
It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Motor Coach Industries says so in the text above.
What did the manufacturer say was wrong?
The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.
Who started this recall?
NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.