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NHTSA campaign 19V022000 · manufacturer recall 74B295

2004–2018 Pierce Arrow XT and 5 other Pierce models: electrical system recall

If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

moderate 994 vehicles affected 91% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended. Risk If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury. Fix Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Reported to NHTSA Jan 2, 2019 by Pierce Manufacturing, owners notified Feb 28, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V022000

Vehicles built Jan 22, 2004 to Oct 31, 2018 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2004 Pierce Arrow XT
2005 Pierce Arrow XT
2006 Pierce Arrow XT
2007 Pierce Arrow XT
2008 Pierce Arrow XT
2009 Pierce Arrow XT
2010 Pierce Arrow XT
2011 Pierce Arrow XT
2012 Pierce Arrow XT
2013 Pierce Arrow XT
2014 Pierce Arrow XT
2015 Pierce Arrow XT
2016 Pierce Arrow XT
2017 Pierce Arrow XT
2018 Pierce Arrow XT
2004 Pierce Dash
2005 Pierce Dash
2006 Pierce Dash
2007 Pierce Dash
2008 Pierce Dash
2009 Pierce Dash
2010 Pierce Dash
2011 Pierce Dash
2012 Pierce Dash
2013 Pierce Dash
2014 Pierce Dash
2015 Pierce Dash
2016 Pierce Dash
2017 Pierce Dash
2018 Pierce Dash
2004 Pierce Enforcer
2005 Pierce Enforcer
2006 Pierce Enforcer
2007 Pierce Enforcer
2008 Pierce Enforcer
2009 Pierce Enforcer
2010 Pierce Enforcer
2011 Pierce Enforcer
2012 Pierce Enforcer
2013 Pierce Enforcer
2014 Pierce Enforcer
2015 Pierce Enforcer
2016 Pierce Enforcer
2017 Pierce Enforcer
2018 Pierce Enforcer
2004 Pierce Impel
2005 Pierce Impel
2006 Pierce Impel
2007 Pierce Impel
2008 Pierce Impel
2009 Pierce Impel
2010 Pierce Impel
2011 Pierce Impel
2012 Pierce Impel
2013 Pierce Impel
2014 Pierce Impel
2015 Pierce Impel
2016 Pierce Impel
2017 Pierce Impel
2018 Pierce Impel
2004 Pierce Quantum
2005 Pierce Quantum
2006 Pierce Quantum
2007 Pierce Quantum
2008 Pierce Quantum
2009 Pierce Quantum
2010 Pierce Quantum
2011 Pierce Quantum
2012 Pierce Quantum
2013 Pierce Quantum
2014 Pierce Quantum
2015 Pierce Quantum
2016 Pierce Quantum
2017 Pierce Quantum
2018 Pierce Quantum
2004 Pierce Velocity
2005 Pierce Velocity
2006 Pierce Velocity
2007 Pierce Velocity
2008 Pierce Velocity
2009 Pierce Velocity
2010 Pierce Velocity
2011 Pierce Velocity
2012 Pierce Velocity
2013 Pierce Velocity
2014 Pierce Velocity
2015 Pierce Velocity
2016 Pierce Velocity
2017 Pierce Velocity
2018 Pierce Velocity

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 91%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V022000 · the manufacturer calls it 74B295

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 74B295 the same recall as 19V022000?

Yes. 74B295 is the number Pierce Manufacturing uses for this campaign in its own paperwork and in the letter it sends owners. 19V022000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 22, 2004 to Oct 31, 2018. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.