NHTSA campaign 19V001000 · manufacturer recall 19S01

2010–2014 Ford, Lincoln and Mercury: air bags recall

Q: What does this advisory mean?

Do not drive means exactly that: the manufacturer is telling owners to stop driving the vehicle until the repair is done. These are the two most serious things NHTSA can attach to a campaign, and both mean the risk exists while the vehicle is switched off.

Q: Is 19S01 the same recall as 19V001000?

Yes. 19S01 is the number Ford Motor Company uses for this campaign in its own paperwork and in the letter it sends owners. 19V001000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

critical Do not drive 782,384 vehicles affected 73% reported repaired

Also on this page:

What was reported

Source: manufacturer filing, 49 CFR Part 573

Problem Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling. Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Fix Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Reported to NHTSA Jan 7, 2019 by Ford Motor Company, owners notified Feb 13, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V001000

Vehicles built Aug 14, 2008 to Jun 21, 2014 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model year	On WhichTrim
2010 Ford Edge	every Ford on this site
2010 Ford Fusion	every Ford on this site
2011 Ford Fusion	every Ford on this site
2012 Ford Fusion	every Ford on this site
2010 Ford Mustang	every Ford on this site
2011 Ford Mustang	every Ford on this site
2012 Ford Mustang	every Ford on this site
2013 Ford Mustang	every Ford on this site
2014 Ford Mustang	every Ford on this site
2010 Ford Ranger	every Ford on this site
2011 Ford Ranger	every Ford on this site
2010 Lincoln MKX	every Lincoln on this site
2010 Lincoln MKZ	every Lincoln on this site
2011 Lincoln MKZ	every Lincoln on this site
2012 Lincoln MKZ	every Lincoln on this site
2010 Lincoln Zephyr	every Lincoln on this site
2011 Lincoln Zephyr	every Lincoln on this site
2012 Lincoln Zephyr	every Lincoln on this site
2010 Mercury Milan	—
2011 Mercury Milan	—

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7

Reported repaired 73%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Owner letter PDF — The letter mailed to registered owners, in full.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V001000 · the manufacturer calls it 19S01

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Common questions

Source: NHTSA, 49 CFR Part 573

What does this advisory mean?

Do not drive means exactly that: the manufacturer is telling owners to stop driving the vehicle until the repair is done. These are the two most serious things NHTSA can attach to a campaign, and both mean the risk exists while the vehicle is switched off.

Is 19S01 the same recall as 19V001000?

Yes. 19S01 is the number Ford Motor Company uses for this campaign in its own paperwork and in the letter it sends owners. 19V001000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 14, 2008 to Jun 21, 2014. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.