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NHTSA campaign 18V712000

2018–2019 Carado, Hymer and Roadtrek: equipment recall

If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

moderate 172 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them. Risk If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury. Fix Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

Reported to NHTSA Oct 11, 2018 by Erwin Hymer Group North America, Inc, owners notified Oct 24, 2018.

Which vehicles are covered

Source: NHTSA campaign 18V712000

Vehicles built May 16, 2018 to Sep 30, 2018 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2018 Carado Axion
2019 Carado Axion
2018 Carado Banff
2019 Carado Banff
2018 Hymer Aktiv
2019 Hymer Aktiv
2018 Hymer Aktiv 2.0
2019 Hymer Aktiv 2.0
2018 Roadtrek Simplicity
2019 Roadtrek Simplicity
2018 Roadtrek Simplicity SRT
2019 Roadtrek Simplicity SRT
2018 Roadtrek Zion
2019 Roadtrek Zion
2018 Roadtrek Zion SRT
2019 Roadtrek Zion SRT

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 18V712000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built May 16, 2018 to Sep 30, 2018. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.