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NHTSA campaign 18V640000 · manufacturer recall 51-0852

2012–2018 Elkhart, Glaval BUS and Starcraft BUS: equipment adaptive/mobility recall

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

high 1,525 vehicles affected 3% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. Risk If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury. Fix Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

Reported to NHTSA Sep 18, 2018 by Forest River, Inc, owners notified Oct 10, 2018.

Which vehicles are covered

Source: NHTSA campaign 18V640000

Vehicles built Jan 1, 2012 to May 9, 2018 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2012 Elkhart Ecii
2013 Elkhart Ecii
2014 Elkhart Ecii
2015 Elkhart Ecii
2016 Elkhart Ecii
2012 Glaval BUS Apollo
2013 Glaval BUS Apollo
2014 Glaval BUS Apollo
2015 Glaval BUS Apollo
2016 Glaval BUS Apollo
2017 Glaval BUS Apollo
2018 Glaval BUS Apollo
2017 Glaval BUS Commute
2018 Glaval BUS Commute
2012 Glaval BUS Concorde
2013 Glaval BUS Concorde
2014 Glaval BUS Concorde
2015 Glaval BUS Concorde
2016 Glaval BUS Concorde
2017 Glaval BUS Concorde
2018 Glaval BUS Concorde
2017 Glaval BUS Concorde II
2018 Glaval BUS Concorde II
2012 Glaval BUS Entourage
2013 Glaval BUS Entourage
2014 Glaval BUS Entourage
2015 Glaval BUS Entourage
2016 Glaval BUS Entourage
2017 Glaval BUS Entourage
2018 Glaval BUS Entourage
2013 Glaval BUS Legacy
2014 Glaval BUS Legacy
2015 Glaval BUS Legacy
2016 Glaval BUS Legacy
2017 Glaval BUS Legacy
2018 Glaval BUS Legacy
2013 Glaval BUS Primetime
2014 Glaval BUS Primetime
2015 Glaval BUS Primetime
2016 Glaval BUS Primetime
2017 Glaval BUS Primetime
2018 Glaval BUS Primetime
2012 Glaval BUS Sport
2013 Glaval BUS Sport
2014 Glaval BUS Sport
2015 Glaval BUS Sport
2016 Glaval BUS Sport
2017 Glaval BUS Sport
2018 Glaval BUS Sport
2012 Glaval BUS Titan
2013 Glaval BUS Titan
2014 Glaval BUS Titan
2015 Glaval BUS Titan
2016 Glaval BUS Titan
2017 Glaval BUS Titan
2018 Glaval BUS Titan
2013 Glaval BUS Titan II
2014 Glaval BUS Titan II
2015 Glaval BUS Titan II
2016 Glaval BUS Titan II
2017 Glaval BUS Titan II
2018 Glaval BUS Titan II
2012 Glaval BUS Universal
2013 Glaval BUS Universal
2014 Glaval BUS Universal
2015 Glaval BUS Universal
2016 Glaval BUS Universal
2017 Glaval BUS Universal
2018 Glaval BUS Universal
2012 Starcraft BUS Allstar
2013 Starcraft BUS Allstar
2014 Starcraft BUS Allstar
2015 Starcraft BUS Allstar
2016 Starcraft BUS Allstar
2017 Starcraft BUS Allstar
2018 Starcraft BUS Allstar
2015 Starcraft BUS Allstar XL MVP
2016 Starcraft BUS Allstar XL MVP
2014 Starcraft BUS Prodigy
2015 Starcraft BUS Prodigy
2016 Starcraft BUS Prodigy
2014 Starcraft BUS Quest
2017 Starcraft BUS Quest
2016 Starcraft BUS Senator II
2012 Starcraft BUS Starlite
2013 Starcraft BUS Starlite
2014 Starcraft BUS Starlite
2015 Starcraft BUS Starlite
2016 Starcraft BUS Starlite
2017 Starcraft BUS Starlite
2018 Starcraft BUS Starlite
2014 Starcraft BUS Starquest

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 3%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 18V640000 · the manufacturer calls it 51-0852

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 51-0852 the same recall as 18V640000?

Yes. 51-0852 is the number Forest River, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 18V640000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 1, 2012 to May 9, 2018. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.