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NHTSA campaign 18V269000 · manufacturer recall 3505-0713

2018 Glaval BUS and Starcraft BUS: power train recall

If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is n

high 3 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position. Risk If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash. Fix Forest River has notified owners, and Ford dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began June 4, 2018. Owners may contact Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, or Ford customer service at 1-866-906-9811. Forest River's number for this recall is 3505-0713.

Reported to NHTSA Apr 27, 2018 by Forest River, Inc, owners notified May 4, 2018.

Which vehicles are covered

Source: NHTSA campaign 18V269000

Vehicles built Mar 20, 2018 to Mar 23, 2018 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2018 Glaval BUS Concorde II
2018 Starcraft BUS XLT

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 18V269000 · the manufacturer calls it 3505-0713

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 3505-0713 the same recall as 18V269000?

Yes. 3505-0713 is the number Forest River, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 18V269000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Mar 20, 2018 to Mar 23, 2018. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.