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NHTSA campaign 18V071000 · manufacturer recall SR-18-003

2007–2010 Mitsubishi Lancer and 3 other Mitsubishi models: visibility recall

If the sunroof glass detaches from the assembly while driving, it can become a road hazard, increasing the risk of a crash.

high 56,641 vehicles affected 27% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2010 Outlander, 2008-2010 Lancer, 2009-2010 Lancer Evolution, and 2010 Lancer Sportback vehicles equipped with sunroofs. The sunroof glass may detach from the sunroof assembly, becoming a road hazard to other vehicles. Risk If the sunroof glass detaches from the assembly while driving, it can become a road hazard, increasing the risk of a crash. Fix MMNA will notify owners, and dealers will replace the sunroof glass assembly, free of charge. The recall began on February 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-003.

Reported to NHTSA Jan 26, 2018 by Mitsubishi Motors North America, Inc, owners notified Feb 27, 2018.

Which vehicles are covered

Source: NHTSA campaign 18V071000

Vehicles built Jun 17, 2009 to Oct 30, 2009 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2008 Mitsubishi Lancerevery Mitsubishi on this site
2009 Mitsubishi Lancerevery Mitsubishi on this site
2010 Mitsubishi Lancerevery Mitsubishi on this site
2009 Mitsubishi Lancer Evolutionevery Mitsubishi on this site
2010 Mitsubishi Lancer Evolutionevery Mitsubishi on this site
2010 Mitsubishi Lancer Sportbackevery Mitsubishi on this site
2007 Mitsubishi Outlanderevery Mitsubishi on this site
2008 Mitsubishi Outlanderevery Mitsubishi on this site
2009 Mitsubishi Outlanderevery Mitsubishi on this site
2010 Mitsubishi Outlanderevery Mitsubishi on this site

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 27%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 18V071000 · the manufacturer calls it SR-18-003

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is SR-18-003 the same recall as 18V071000?

Yes. SR-18-003 is the number Mitsubishi Motors North America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 18V071000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jun 17, 2009 to Oct 30, 2009. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.