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NHTSA campaign 17V578000 · manufacturer recall 168

2017 Hyundai Santa Fe: engine and engine cooling recall

The engine bearing wear may cause the vehicle to stall, increasing the risk of a crash.

high 420 vehicles affected 91% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear. Risk The engine bearing wear may cause the vehicle to stall, increasing the risk of a crash. Fix Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 168.

Reported to NHTSA Sep 20, 2017 by Hyundai Motor America, owners notified Nov 6, 2017.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Engine bearing wear from crankshaft surface irregularities can cause the engine to stall, resulting in sudden loss of drive power in traffic and increasing crash risk.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
28751-2B550Front Muffler Gasket2
26320-3CAA0Oil Filter1
00232-19061RTV Silicone1
21513-23001Gasket-Oil Plug1
09215-3C0001

Labour, as the warranty table lists it

  • 1.5 h · op 71C088R0
  • 8.7 h · op 71C088R1
  • 9.1 h · op 71C088R2

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

Torque

  • Tightening torque : 9.8 ~ 11.8 N.m

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 168). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 17V578000

Vehicles built Jan 26, 2017 to Feb 13, 2017 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2017 Hyundai Santa FeCompact SUVD7

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 91%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 17V578000 · the manufacturer calls it 168

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 168 the same recall as 17V578000?

Yes. 168 is the number Hyundai Motor America uses for this campaign in its own paperwork and in the letter it sends owners. 17V578000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 26, 2017 to Feb 13, 2017. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.