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NHTSA campaign 17V368000 · manufacturer recall AH08

2010–2012 Porsche Cayenne S and 6 other Porsche models: engine recall

An engine stall can increase the risk of a crash.

high 18,005 vehicles affected 67% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall. Risk An engine stall can increase the risk of a crash. Fix Porsche will notify owners, and dealers will replace the fastening screws for the camshaft adjusters, free of charge. Owner notification letters were mailed January 12, 2018. Owners will receive a second notice when the remedy is available. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH08.

Reported to NHTSA Jun 7, 2017 by Porsche Cars North America, Inc, owners notified Jan 12, 2018.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Camshaft controllers coming loose can cause an engine stall, which results in sudden loss of drive power in traffic and potential loss of power-assisted braking and steering, creating a crash risk.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Special tools

  • T ools: • Tamper Proof T orx socket-wrench insert T45 > T orx socket-wrench insert -1- with a length > T orx socketwrenc
  • Hazet socket-wrench insert 992SLG-T45
  • T orx socket-wrench insert • 9768 - Electronic torque wrench, 2 - 100 Nm (1.5 - 74 ftlb.)
  • • T orque wrench, 2 – 10 Nm (1.5 – 7.5 ftlb.), e.g. V.A.G 1783 - T orque wrench, 2-10 Nm (1.5-7.5
  • ftlb.) • T o r q u ew r e n c h6–5 0N m( 4 . 5–3 7f t l b . ) ,e . g .V.A.G 1331 - T orque wrench, 6-50 Nm/4.5-37
  • ftlb • VAS 6935 - Pole terminal puller
  • • 3122 B - Spark plug wrench
  • • 9701 - Assembly sleeve

Torque

  • • 9768 - Electronic torque wrench, 2 - 100 Nm (1.5 - 74 ftlb.)
  • and tighten with the torque wrench 9768 - Electronic torque wrench, 2 - 100 Nm/1.5 - 74 ftlb. using the two-step tightening procedur
  • •S t e p 1 : Tightening torque 6 Nm (4.5 ftlb.) +0.5 Nm (+0.5 ftlb.)
  • If the resultant tightening torque of 8 – 14 Nm/6 – 10.5 ftlb. is not reached several
  • • Initial tightening, Step 1: Tightening torque 10 Nm (7.5 ftlb.)
  • • Initial tightening, Step 2: Tightening torque 30 Nm (22 ftlb.)

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign AH08). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 17V368000

Vehicles built Jul 4, 2009 to Jul 9, 2010 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2011 Porsche Cayenne Severy Porsche on this site
2011 Porsche Cayenne Turboevery Porsche on this site
2011 Porsche Panameraevery Porsche on this site
2012 Porsche Panameraevery Porsche on this site
2011 Porsche Panamera 4every Porsche on this site
2012 Porsche Panamera 4every Porsche on this site
2010 Porsche Panamera 4Severy Porsche on this site
2011 Porsche Panamera 4Severy Porsche on this site
2012 Porsche Panamera 4Severy Porsche on this site
2010 Porsche Panamera Severy Porsche on this site
2011 Porsche Panamera Severy Porsche on this site
2012 Porsche Panamera Severy Porsche on this site
2010 Porsche Panamera Turboevery Porsche on this site
2011 Porsche Panamera Turboevery Porsche on this site
2012 Porsche Panamera Turboevery Porsche on this site

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 67%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 17V368000 · the manufacturer calls it AH08

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is AH08 the same recall as 17V368000?

Yes. AH08 is the number Porsche Cars North America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 17V368000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jul 4, 2009 to Jul 9, 2010. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Porsche Cars North America, Inc says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.