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Federal filingsHome›Recalls› 16V946000
NHTSA campaign 16V946000 · manufacturer recall AG10

2017 Porsche 911 and 2 other Porsche models: air bags recall

If the air bag inflator initiator fails to ignite, the side air bag will not deploy, increasing the risk of injury in the event of a crash.

high 85 vehicles affected 91% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2017 718 Boxster, 718 Boxster S, 718 Cayman, 718 Cayman S, 911 Carrera, 911 Carrera S, 911 Carrera S Cabriolet, 911 Carrera 4S, 911 Turbo, 911 Turbo S, 911 Carrera 4S Cabriolet, and 911 Turbo Cabriolet vehicles. The seat mounted side air bag inflator initiator may fail to ignite during a crash. Risk If the air bag inflator initiator fails to ignite, the side air bag will not deploy, increasing the risk of injury in the event of a crash. Fix Porsche will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began April 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG10.

Reported to NHTSA Dec 30, 2016 by Porsche Cars North America, Inc, owners notified Mar 27, 2017.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Side airbag non-deployment in a crash materially reduces occupant protection, fitting the high category for safety-system failure that worsens crash outcomes without directly causing one.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Special tools

  • T ools: • Plastic wedge • T orque wrench, 2 - 10 Nm (1.5 - 7.5 ftlb.), e.g. V.A.G 1783 - T orque wrench, 2-10 Nm (1.5-7.
  • ftlb.) 2017© Porsche Cars North America, Inc
  • AfterSales Jan 25, 2017
  • 6AG10 ENU Service 120/16 T echnical Information
  • Replace front side airbag Overview Overview of front side airbag WARNING Incorrect handling of airbag units • Triggering
  • 2017© Porsche Cars North America, Inc
  • T echnical Information Service 120/16ENU AG10 6
  •  Do not position anything on the airbag units  If removed for an extended period, the airbag units must be stored in a

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign AG10). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 16V946000

Vehicles built Sep 28, 2016 to Oct 25, 2016 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2017 Porsche 911CoupeC5
2017 Porsche BoxsterConvertibleD6
2017 Porsche CaymanCoupeC4

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 91%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 16V946000 · the manufacturer calls it AG10

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is AG10 the same recall as 16V946000?

Yes. AG10 is the number Porsche Cars North America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 16V946000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Sep 28, 2016 to Oct 25, 2016. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.