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Federal filingsHome›Recalls› 16V765000
NHTSA campaign 16V765000

2015–2017 IC Bus AE and 4 other IC Bus models: equipment adaptive/mobility recall

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opene

high 685 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Navistar, Inc. (Navistar) is recalling certain model year 2015 IC Bus AE and BE, 2015-2017 CE and 2016-2017 RE school buses, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. Risk If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. Fix Navistar will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 28, 2016. Owners may contact Navistar customer service at 1-331-332-1590, or Ricon Customer Service at 1-800-322-2884.

Reported to NHTSA Oct 21, 2016 by Navistar, Inc, owners notified Dec 28, 2016.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A wheelchair lift platform falling out of the vehicle when doors are opened poses a direct risk of serious injury to the lift operator, representing a failure of occupant/user protection equipment rather than a driving-control or fire hazard.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Read from NHTSA’s copy of the manufacturer’s dealer documents. The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 16V765000

Vehicles built Jan 13, 2015 to Jan 22, 2016 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2015 IC Bus AE—
2015 IC Bus BE—
2015 IC Bus Casb—
2016 IC Bus Cesb—
2017 IC Bus Cesb—
2016 IC Bus Resb—
2017 IC Bus Resb—

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 16V765000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 13, 2015 to Jan 22, 2016. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.