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NHTSA campaign 16V464000 · manufacturer recall 58C9

2016 Volkswagen CC and 2 other Volkswagen models: latches/locks/linkages recall

If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

high 5,658 vehicles affected 78% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle. Risk If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury. Fix Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

Reported to NHTSA Jun 24, 2016 by Volkswagen Group of America, Inc, owners notified Aug 22, 2016.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A child lock that can disengage from vibration allows an unrestrained child to open a moving vehicle's door, creating a realistic risk of the child falling out and suffering serious injury.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
5K4839015SRear Left Door Lock
5K4839016SRear Right Door Lock
5N0839015HRear Left Door Lock
5N0839016HRear Right Door Lock
6N0839511Pin – Door Window

Special tools

  •  VAS6150C – Diagnostic Tester (or equivalent)
  •  VAS5054A – Remote Diagnosis Head (or

Torque

  •  Torque Wrench 1332 40-200Nm -VAG1332 (or
  •  Torque Wrench 1783 - 2-10Nm -VAG1783 (or
  •  Torque Wrench 1331 5-50Nm -VAG1331 (or

The advisory, as filed: “New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of moto r vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 58C9). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 16V464000

Vehicles built Nov 25, 2015 to Feb 3, 2016 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2016 Volkswagen CCCompact SedanD6
2016 Volkswagen Golf / GTIMidsize HatchbackF14
2016 Volkswagen TiguanCompact SUVB2

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 78%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 16V464000 · the manufacturer calls it 58C9

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 58C9 the same recall as 16V464000?

Yes. 58C9 is the number Volkswagen Group of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 16V464000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Nov 25, 2015 to Feb 3, 2016. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.