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NHTSA campaign 16V386000 · manufacturer recall 51-05132016-0197

2006–2016 Elkhart, Glaval BUS, Starcraft BUS and Startrans: equipment adaptive/mobility recall

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platfor

high 406 vehicles affected FMVSS 404 4% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. Risk If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury. Fix Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.

Reported to NHTSA Jun 1, 2016 by Forest River, Inc, owners notified Jul 11, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V386000

Vehicles built Jan 1, 2006 to Apr 29, 2016 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2015 Elkhart ECE3
2016 Elkhart ECE3
2015 Elkhart ECE4
2016 Elkhart ECE4
2015 Elkhart ECG4
2016 Elkhart ECG4
2014 Glaval BUS Entourage
2015 Glaval BUS Entourage
2016 Glaval BUS Entourage
2014 Glaval BUS Legacy
2015 Glaval BUS Legacy
2016 Glaval BUS Legacy
2014 Glaval BUS Primetime
2015 Glaval BUS Primetime
2016 Glaval BUS Primetime
2014 Glaval BUS Titan
2015 Glaval BUS Titan
2016 Glaval BUS Titan
2014 Glaval BUS Titan II
2015 Glaval BUS Titan II
2016 Glaval BUS Titan II
2014 Glaval BUS Universal
2015 Glaval BUS Universal
2016 Glaval BUS Universal
2006 Starcraft BUS Allstar
2007 Starcraft BUS Allstar
2008 Starcraft BUS Allstar
2009 Starcraft BUS Allstar
2010 Starcraft BUS Allstar
2011 Starcraft BUS Allstar
2012 Starcraft BUS Allstar
2013 Starcraft BUS Allstar
2014 Starcraft BUS Allstar
2015 Starcraft BUS Allstar
2016 Starcraft BUS Allstar
2006 Starcraft BUS Allstar XL
2007 Starcraft BUS Allstar XL
2008 Starcraft BUS Allstar XL
2009 Starcraft BUS Allstar XL
2010 Starcraft BUS Allstar XL
2011 Starcraft BUS Allstar XL
2012 Starcraft BUS Allstar XL
2013 Starcraft BUS Allstar XL
2014 Starcraft BUS Allstar XL
2015 Starcraft BUS Allstar XL
2016 Starcraft BUS Allstar XL
2006 Starcraft BUS Quest
2007 Starcraft BUS Quest
2008 Starcraft BUS Quest
2009 Starcraft BUS Quest
2010 Starcraft BUS Quest
2011 Starcraft BUS Quest
2012 Starcraft BUS Quest
2013 Starcraft BUS Quest
2014 Starcraft BUS Quest
2015 Starcraft BUS Quest
2016 Starcraft BUS Quest
2006 Starcraft BUS Quest XL
2007 Starcraft BUS Quest XL
2008 Starcraft BUS Quest XL
2009 Starcraft BUS Quest XL
2010 Starcraft BUS Quest XL
2011 Starcraft BUS Quest XL
2012 Starcraft BUS Quest XL
2013 Starcraft BUS Quest XL
2014 Starcraft BUS Quest XL
2015 Starcraft BUS Quest XL
2016 Starcraft BUS Quest XL
2006 Starcraft BUS Starlite
2007 Starcraft BUS Starlite
2008 Starcraft BUS Starlite
2009 Starcraft BUS Starlite
2010 Starcraft BUS Starlite
2011 Starcraft BUS Starlite
2012 Starcraft BUS Starlite
2013 Starcraft BUS Starlite
2014 Starcraft BUS Starlite
2015 Starcraft BUS Starlite
2016 Starcraft BUS Starlite
2006 Startrans PS2
2007 Startrans PS2
2008 Startrans PS2
2009 Startrans PS2
2010 Startrans PS2
2011 Startrans PS2
2012 Startrans PS2
2013 Startrans PS2
2014 Startrans PS2
2015 Startrans PS2
2016 Startrans PS2
2006 Startrans Senator II
2007 Startrans Senator II
2008 Startrans Senator II
2009 Startrans Senator II
2010 Startrans Senator II
2011 Startrans Senator II
2012 Startrans Senator II
2013 Startrans Senator II
2014 Startrans Senator II
2015 Startrans Senator II
2016 Startrans Senator II
2006 Startrans Senator II HD
2007 Startrans Senator II HD
2008 Startrans Senator II HD
2009 Startrans Senator II HD
2010 Startrans Senator II HD
2011 Startrans Senator II HD
2012 Startrans Senator II HD
2013 Startrans Senator II HD
2014 Startrans Senator II HD
2015 Startrans Senator II HD
2016 Startrans Senator II HD

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 4%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V386000 · the manufacturer calls it 51-05132016-0197

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 51-05132016-0197 the same recall as 16V386000?

Yes. 51-05132016-0197 is the number Forest River, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 16V386000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 1, 2006 to Apr 29, 2016. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.