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NHTSA campaign 16V375000

2014–2015 Coach AND Equipment Metro Lite and 2 other Coach AND Equipment models: equipment adaptive/mobility recall

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platfor

high 255 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2014-2015 Metro Lite buses manufactured October 1, 2014, to October 31, 2015, 2015 Pegasus buses manufactured August 1, 2015, to August 31, 2015, and 2014-2015 Phoenix buses manufactured September 1, 2014, to November 30, 2015, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. Risk If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury. Fix Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Reported to NHTSA May 27, 2016 by Coach and Equipment Mfg Corp, owners notified Jun 29, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V375000

Vehicles built Aug 1, 2015 to Aug 31, 2015 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2014 Coach AND Equipment Metro Lite
2015 Coach AND Equipment Metro Lite
2015 Coach AND Equipment Pegasus
2014 Coach AND Equipment Phoenix
2015 Coach AND Equipment Phoenix

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V375000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 1, 2015 to Aug 31, 2015. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.