2008–2014 Startrans Azure Hybrid and 9 other Startrans models: equipment adaptive/mobility recall
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opene
What was reported
Source: manufacturer filing, 49 CFR Part 573Reported to NHTSA May 26, 2016 by Supreme Corporation, owners notified Jun 29, 2016.
What that means, in plain English
Source: WhichTrim's reading of the filing above — not NHTSA's wordingA wheelchair lift platform falling out of the vehicle when doors are opened poses a direct risk of serious injury to the lift operator, representing a significant occupant/user protection failure without rising to the level of a stop-drive order or loss of vehicle control.
Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.
Which vehicles are covered
Source: NHTSA campaign 16V369000Vehicles built May 9, 2008 to Aug 9, 2014 — a VIN outside that window is not part of this campaign even if the year, make and model match.
| Model year | On WhichTrim |
|---|---|
| 2008 Startrans Azure Hybrid | — |
| 2009 Startrans Azure Hybrid | — |
| 2010 Startrans Azure Hybrid | — |
| 2011 Startrans Azure Hybrid | — |
| 2012 Startrans Azure Hybrid | — |
| 2013 Startrans Azure Hybrid | — |
| 2014 Startrans Azure Hybrid | — |
| 2008 Startrans Candidate | — |
| 2009 Startrans Candidate | — |
| 2010 Startrans Candidate | — |
| 2011 Startrans Candidate | — |
| 2012 Startrans Candidate | — |
| 2013 Startrans Candidate | — |
| 2014 Startrans Candidate | — |
| 2008 Startrans Mfsab | — |
| 2009 Startrans Mfsab | — |
| 2010 Startrans Mfsab | — |
| 2011 Startrans Mfsab | — |
| 2012 Startrans Mfsab | — |
| 2013 Startrans Mfsab | — |
| 2014 Startrans Mfsab | — |
| 2008 Startrans President | — |
| 2009 Startrans President | — |
| 2010 Startrans President | — |
| 2011 Startrans President | — |
| 2012 Startrans President | — |
| 2013 Startrans President | — |
| 2014 Startrans President | — |
| 2008 Startrans President S2 | — |
| 2009 Startrans President S2 | — |
| 2010 Startrans President S2 | — |
| 2011 Startrans President S2 | — |
| 2012 Startrans President S2 | — |
| 2013 Startrans President S2 | — |
| 2014 Startrans President S2 | — |
| 2008 Startrans Senator | — |
| 2009 Startrans Senator | — |
| 2010 Startrans Senator | — |
| 2011 Startrans Senator | — |
| 2012 Startrans Senator | — |
| 2013 Startrans Senator | — |
| 2014 Startrans Senator | — |
| 2008 Startrans Senator HD | — |
| 2009 Startrans Senator HD | — |
| 2010 Startrans Senator HD | — |
| 2011 Startrans Senator HD | — |
| 2012 Startrans Senator HD | — |
| 2013 Startrans Senator HD | — |
| 2014 Startrans Senator HD | — |
| 2008 Startrans Senator II | — |
| 2009 Startrans Senator II | — |
| 2010 Startrans Senator II | — |
| 2011 Startrans Senator II | — |
| 2012 Startrans Senator II | — |
| 2013 Startrans Senator II | — |
| 2014 Startrans Senator II | — |
| 2008 Startrans Sentinel | — |
| 2009 Startrans Sentinel | — |
| 2010 Startrans Sentinel | — |
| 2011 Startrans Sentinel | — |
| 2012 Startrans Sentinel | — |
| 2013 Startrans Sentinel | — |
| 2014 Startrans Sentinel | — |
| 2008 Startrans Trolley | — |
| 2009 Startrans Trolley | — |
| 2010 Startrans Trolley | — |
| 2011 Startrans Trolley | — |
| 2012 Startrans Trolley | — |
| 2013 Startrans Trolley | — |
| 2014 Startrans Trolley | — |
None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →
The federal paperwork
Source: nhtsa.govFiled documents
NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.
Check one specific vehicle
A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.
Campaign 16V369000
Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.
A recall covers a build range. Only your VIN settles it.
Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.
Common questions
Source: NHTSA, 49 CFR Part 573Does this recall repair cost anything?
No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.
How do I know whether my vehicle is included?
By VIN, not by model year. This campaign covers vehicles built May 9, 2008 to Aug 9, 2014. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.
What if the repair is not available yet?
It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.
What did the manufacturer say was wrong?
The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.
Who started this recall?
NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.