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NHTSA campaign 16V299000

2007–2009 Supreme Ponyxpress and 1 other Supreme model: equipment recall

Unstable entry and exit steps increase the risk of injury.

moderate 153 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Supreme Corporation (Supreme) is recalling certain model year 2007-2009 Silver Crown and Ponyxpress vehicles manufactured January 24, 2007, to June 30, 2010 and equipped with entry steps that electrically extend and retract. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable. Risk Unstable entry and exit steps increase the risk of injury. Fix Supreme will notify owners and advise them to have a Lippert Components dealer install a retainer bracket, free of charge. The recall began on June 20, 2016. Owners may contact Lippert Components customer service at 1-574-537-8900 or Supreme customer service at 1-574-642-0800.

Reported to NHTSA May 13, 2016 by Supreme Corporation, owners notified Jun 20, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V299000

Vehicles built Jan 24, 2007 to Jun 30, 2010 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2007 Supreme Ponyxpress
2008 Supreme Ponyxpress
2009 Supreme Ponyxpress
2007 Supreme Silver Crown
2008 Supreme Silver Crown
2009 Supreme Silver Crown

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V299000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 24, 2007 to Jun 30, 2010. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.