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Federal filingsHome›Recalls› 16V191000
NHTSA campaign 16V191000 · manufacturer recall CR3632

2010–2015 Nova Bus LFS: seats recall

If the seat belt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

high 430 vehicles affected 13% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS transit buses manufactured from August 10, 2010, through November 5, 2015. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket. Risk If the seat belt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury. Fix Nova will notify owners, and dealers will inspect the seats for missing welds. If missing welds are found, the seats will be repaired, free of charge. The recall began on June 8, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3632.

Reported to NHTSA Apr 5, 2016 by Nova Bus, owners notified Jun 8, 2016.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Missing welds on the seat belt anchorage J-bracket can cause the restraint to separate, leaving the driver unrestrained in a crash and materially reducing occupant protection.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Torque

  • Torque wrench(es) capable of 22 Nm and 50 Nm (6mm hex bit, 5/8” socket)
  • and start the flange nuts by hand. Torque to 22 Nm
  • nting holes from below and start, by hand, the flange nut. Torque to 22 Nm
  • replacement J-Bracket part now in the seat. Torque to 50 Nm

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign CR3632). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 16V191000

Vehicles built Aug 10, 2010 to Nov 5, 2015 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2010 Nova Bus LFS—
2011 Nova Bus LFS—
2012 Nova Bus LFS—
2013 Nova Bus LFS—
2014 Nova Bus LFS—
2015 Nova Bus LFS—

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 13%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 16V191000 · the manufacturer calls it CR3632

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR3632 the same recall as 16V191000?

Yes. CR3632 is the number Nova Bus uses for this campaign in its own paperwork and in the letter it sends owners. 16V191000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 10, 2010 to Nov 5, 2015. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.