⌘K
HomeRecalls 16V081000
NHTSA campaign 16V081000

2005–2014 Chrysler and Mercedes-Benz: air bags recall

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

critical 711,159 vehicles affected 92% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. Risk In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death. Fix MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Reported to NHTSA Feb 11, 2016 by Mercedes-Benz USA, LLC, owners notified Oct 18, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V081000

Vehicles built Jul 9, 2009 to Aug 3, 2011 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2007 Chrysler Crossfireevery Chrysler on this site
2008 Chrysler Crossfireevery Chrysler on this site
2005 Mercedes-Benz C230every Mercedes-Benz on this site
2006 Mercedes-Benz C230every Mercedes-Benz on this site
2007 Mercedes-Benz C230every Mercedes-Benz on this site
2008 Mercedes-Benz C300every Mercedes-Benz on this site
2009 Mercedes-Benz C300every Mercedes-Benz on this site
2010 Mercedes-Benz C300every Mercedes-Benz on this site
2011 Mercedes-Benz C300every Mercedes-Benz on this site
2005 Mercedes-Benz C320every Mercedes-Benz on this site
2006 Mercedes-Benz C350every Mercedes-Benz on this site
2007 Mercedes-Benz C350every Mercedes-Benz on this site
2008 Mercedes-Benz C350every Mercedes-Benz on this site
2009 Mercedes-Benz C350every Mercedes-Benz on this site
2010 Mercedes-Benz C350every Mercedes-Benz on this site
2011 Mercedes-Benz C350every Mercedes-Benz on this site
2009 Mercedes-Benz C63every Mercedes-Benz on this site
2010 Mercedes-Benz C63every Mercedes-Benz on this site
2011 Mercedes-Benz C63every Mercedes-Benz on this site
2010 Mercedes-Benz E350every Mercedes-Benz on this site
2011 Mercedes-Benz E350every Mercedes-Benz on this site
2010 Mercedes-Benz E550every Mercedes-Benz on this site
2011 Mercedes-Benz E550every Mercedes-Benz on this site
2010 Mercedes-Benz E63every Mercedes-Benz on this site
2011 Mercedes-Benz E63every Mercedes-Benz on this site
2009 Mercedes-Benz GL320every Mercedes-Benz on this site
2010 Mercedes-Benz GL320every Mercedes-Benz on this site
2011 Mercedes-Benz GL350every Mercedes-Benz on this site
2012 Mercedes-Benz GL350every Mercedes-Benz on this site
2009 Mercedes-Benz GL450every Mercedes-Benz on this site
2010 Mercedes-Benz GL450every Mercedes-Benz on this site
2011 Mercedes-Benz GL450every Mercedes-Benz on this site
2012 Mercedes-Benz GL450every Mercedes-Benz on this site
2009 Mercedes-Benz GL550every Mercedes-Benz on this site
2010 Mercedes-Benz GL550every Mercedes-Benz on this site
2011 Mercedes-Benz GL550every Mercedes-Benz on this site
2012 Mercedes-Benz GL550every Mercedes-Benz on this site
2010 Mercedes-Benz GLK350every Mercedes-Benz on this site
2011 Mercedes-Benz GLK350every Mercedes-Benz on this site
2012 Mercedes-Benz GLK350every Mercedes-Benz on this site
2009 Mercedes-Benz ML320every Mercedes-Benz on this site
2010 Mercedes-Benz ML320every Mercedes-Benz on this site
2009 Mercedes-Benz ML350every Mercedes-Benz on this site
2010 Mercedes-Benz ML350every Mercedes-Benz on this site
2011 Mercedes-Benz ML350every Mercedes-Benz on this site
2010 Mercedes-Benz ML450every Mercedes-Benz on this site
2011 Mercedes-Benz ML450every Mercedes-Benz on this site
2009 Mercedes-Benz ML550every Mercedes-Benz on this site
2010 Mercedes-Benz ML550every Mercedes-Benz on this site
2011 Mercedes-Benz ML550every Mercedes-Benz on this site
2009 Mercedes-Benz ML63every Mercedes-Benz on this site
2010 Mercedes-Benz ML63every Mercedes-Benz on this site
2011 Mercedes-Benz ML63every Mercedes-Benz on this site
2009 Mercedes-Benz R320every Mercedes-Benz on this site
2010 Mercedes-Benz R320every Mercedes-Benz on this site
2009 Mercedes-Benz R350every Mercedes-Benz on this site
2010 Mercedes-Benz R350every Mercedes-Benz on this site
2011 Mercedes-Benz R350every Mercedes-Benz on this site
2012 Mercedes-Benz R350every Mercedes-Benz on this site
2007 Mercedes-Benz SLK280every Mercedes-Benz on this site
2008 Mercedes-Benz SLK280every Mercedes-Benz on this site
2007 Mercedes-Benz SLK350every Mercedes-Benz on this site
2008 Mercedes-Benz SLK350every Mercedes-Benz on this site
2007 Mercedes-Benz SLK55every Mercedes-Benz on this site
2008 Mercedes-Benz SLK55every Mercedes-Benz on this site
2011 Mercedes-Benz SLSevery Mercedes-Benz on this site
2012 Mercedes-Benz SLSevery Mercedes-Benz on this site
2013 Mercedes-Benz SLSevery Mercedes-Benz on this site
2014 Mercedes-Benz SLSevery Mercedes-Benz on this site

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 92%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V081000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Advertisement

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jul 9, 2009 to Aug 3, 2011. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.