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Federal filingsHome›Recalls› 16V060000
NHTSA campaign 16V060000 · manufacturer recall WQX-59 and WQY-60

2006–2014 Subaru B9 Tribeca and 1 other Subaru model: latches/locks/linkages recall

If the hood unexpectedly opens while driving, it may interfere with the driver's visibility, increasing the risk of a crash.

high 77,017 vehicles affected 54% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Subaru of America, Inc. (Subaru) is recalling certain model year 2006-2014 Tribeca vehicles manufactured November 16, 2004, to January 27, 2014. Due to a possible malfunction of the hood safety system and hood lock system, the hood may open unexpectedly while driving. Risk If the hood unexpectedly opens while driving, it may interfere with the driver's visibility, increasing the risk of a crash. Fix Subaru will notify owners, and dealers will complete this recall in two phases. Phase one will involve inspection, cleaning, and lubricating the hood safety and hood lock systems. If after this is performed the hood latch does not operate properly, it will be replaced with a new current style part. Phase two will involve installing an improved hood safety system and hood lock system. Interim notification was mailed March 4, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQX-59 (phase one) and WQY-60 (phase two).

Reported to NHTSA Feb 3, 2016 by Subaru of America, Inc, owners notified Sep 6, 2016.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

An unexpectedly opening hood can block the driver's forward visibility and directly cause a crash, making this a high-severity safety defect affecting vehicle control through loss of visibility.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign WQX-59 and WQY-60). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 16V060000

Vehicles built Nov 16, 2004 to Jan 27, 2014 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2012 Subaru B9 Tribecaevery Subaru on this site
2006 Subaru Tribecaevery Subaru on this site
2007 Subaru Tribecaevery Subaru on this site
2008 Subaru Tribecaevery Subaru on this site
2009 Subaru Tribecaevery Subaru on this site
2010 Subaru Tribecaevery Subaru on this site
2011 Subaru Tribecaevery Subaru on this site
2013 Subaru Tribecaevery Subaru on this site
2014 Subaru Tribecaevery Subaru on this site

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 54%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 16V060000 · the manufacturer calls it WQX-59 and WQY-60

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is WQX-59 and WQY-60 the same recall as 16V060000?

Yes. WQX-59 and WQY-60 is the number Subaru of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 16V060000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Nov 16, 2004 to Jan 27, 2014. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Subaru of America, Inc says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.