⌘K
HomeRecalls 16V008000
NHTSA campaign 16V008000 · manufacturer recall 15E 078

2008–2015 Newmar BAY Star and 6 other Newmar models: equipment recall

Unstable entry and exit steps increase the risk of injury.

moderate 3,712 vehicles affected 27% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable. Risk Unstable entry and exit steps increase the risk of injury. Fix Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.

Reported to NHTSA Jan 13, 2016 by Newmar Corporation, owners notified Feb 17, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V008000

Vehicles built May 29, 2007 to Jan 14, 2015 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2008 Newmar BAY Star
2009 Newmar BAY Star
2010 Newmar BAY Star
2011 Newmar BAY Star
2012 Newmar BAY Star
2013 Newmar BAY Star
2014 Newmar BAY Star
2012 Newmar BAY Star Sport
2013 Newmar BAY Star Sport
2014 Newmar BAY Star Sport
2008 Newmar Canyon Star
2009 Newmar Canyon Star
2010 Newmar Canyon Star
2011 Newmar Canyon Star
2012 Newmar Canyon Star
2013 Newmar Canyon Star
2014 Newmar Canyon Star
2015 Newmar Canyon Star
2009 Newmar Dutch Aire DP
2010 Newmar Dutch Aire DP
2008 Newmar Dutch Star
2009 Newmar Dutch Star
2010 Newmar Dutch Star
2011 Newmar Dutch Star
2012 Newmar Dutch Star
2013 Newmar Dutch Star
2014 Newmar Dutch Star
2008 Newmar Kountry Star DP
2008 Newmar Ventana
2009 Newmar Ventana
2010 Newmar Ventana
2011 Newmar Ventana
2012 Newmar Ventana
2013 Newmar Ventana
2014 Newmar Ventana

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 27%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V008000 · the manufacturer calls it 15E 078

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

Advertisement

Common questions

Source: NHTSA, 49 CFR Part 573

Is 15E 078 the same recall as 16V008000?

Yes. 15E 078 is the number Newmar Corporation uses for this campaign in its own paperwork and in the letter it sends owners. 16V008000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built May 29, 2007 to Jan 14, 2015. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.