Chevrolet and GMC recall query RQ19001
Loss of Power Steering Assist. NHTSA’s Office of Defects Investigation opened this recall query about the electric power assist system on 2 model years (2015). Opened May 9, 2019, closed May 28, 2021 after 2.1 years. It concerns recall 21V213000. closed
What NHTSA says
Source: Office of Defects Investigation, as filedIn May 2019 the Office of Defects Investigation (ODI) opened a Recall Query (RQ19-001) to assess the scope of General Motors (GM) recall 16V-054. ODI had received 50 complaints with allegations of loss of electric power steering assist while the vehicle was in motion. These complaints were for vehicles outside the scope of recall 16V-054 yet exhibited the same symptoms. ODI?s review focused on specific build months outside the recall scope that had a high electric power steering failure rate and failures that were the same or similar to those addressed by the remedy associated with recall 16V-054. ODI?s review of data supplied by GM confirmed a high failure rate for vehicles outside of the recall scope. On March 25, 2021, GM filed a defect information report recalling select 2015 Chevrolet Colorado/GMC Canyon vehicles to remedy a potential loss of power steering assist while driving. The recall (21V-213) includes vehicles that were not addressed by recall 16V-054 and also prompted this recall query. In view of the recall, ODI is closing this recall query. Despite closing this investigation, NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment. ?
A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one is closed. A recall query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.
Model years it names
Source: as NHTSA filed themAlso named: 2015 Chevrolet Colorado; 2015 GMC Canyon.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs RQ19001 a recall?
No — it is NHTSA’s examination of recall 21V213000, which has its own page and remedy.
Is RQ19001 still open?
No. It closed on May 28, 2021 with its finding on recall 21V213000.
Which vehicles does RQ19001 cover?
NHTSA opened it on 2 model years: 2015 Chevrolet Colorado, 2015 GMC Canyon. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.