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NHTSA defect investigation · Recall Query

Ford recall query RQ14005

Vehicle Commanded Engine Shutdown. NHTSA’s Office of Defects Investigation opened this recall query about the software on 38 model years (2011–2015). Opened Jan 13, 2015, closed Mar 15, 2016 after 14 months. It concerns recall 15V175000. closed

What NHTSA says

Source: Office of Defects Investigation, as filed

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period. Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode. Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles. Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect. ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem. Compelling issuance of a duplicate recall would not represent a wise use of agency resources. Accordingly, this Recall Query is closed. This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Stage Recall Query — NHTSA works to complete one within eight months Opened Jan 13, 2015 Closed Mar 15, 2016 Manufacturer Ford Motor Company Components Electrical System › Software, Engine And Engine Cooling › Engine › Diesel, Engine And Engine Cooling › Exhaust System › Emission Control, Engine And Engine Cooling › Exhaust System, Engine Recall under query 15V175000

A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one is closed. A recall query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.

Model years it names

Source: as NHTSA filed them

Also named: 2011 Ford F-250; 2012 Ford F-250; 2013 Ford F-250; 2014 Ford F-250; 2015 Ford F-250; 2011 Ford F-250 SD; 2012 Ford F-250 SD; 2013 Ford F-250 SD; 2014 Ford F-250 SD; 2015 Ford F-250 SD; 2011 Ford F-350; 2012 Ford F-350; 2013 Ford F-350; 2014 Ford F-350; 2015 Ford F-350; 2011 Ford F-350 SD; 2012 Ford F-350 SD; 2013 Ford F-350 SD; 2014 Ford F-350 SD; 2015 Ford F-350 SD; 2011 Ford F-450; 2012 Ford F-450; 2013 Ford F-450; 2014 Ford F-450; 2015 Ford F-450; 2011 Ford F-450 SD; 2012 Ford F-450 SD; 2013 Ford F-450 SD; 2014 Ford F-450 SD; 2015 Ford F-450 SD; 2011 Ford F-550; 2012 Ford F-550; 2013 Ford F-550; 2011 Ford F-550 SD; 2012 Ford F-550 SD; 2013 Ford F-550 SD; 2014 Ford F-550 SD; 2015 Ford F-550 SD.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is RQ14005 a recall?

No — it is NHTSA’s examination of recall 15V175000, which has its own page and remedy.

Is RQ14005 still open?

No. It closed on Mar 15, 2016 with its finding on recall 15V175000.

Which vehicles does RQ14005 cover?

NHTSA opened it on 38 model years: 2011 Ford F-250, 2012 Ford F-250, 2013 Ford F-250, 2014 Ford F-250, 2015 Ford F-250, 2011 Ford F-250 SD and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.