Hyundai recall query RQ13004
Headliner Bracket Detachment. NHTSA’s Office of Defects Investigation opened this recall query about the side/window on 4 model years (2009–2012). Opened Dec 4, 2013, closed Jun 24, 2014 after 7 months. It concerns recall 14V310000. closed
What NHTSA says
Source: Office of Defects Investigation, as filedHyundai is conducting a safety recall to reinforce the attachment of the metal support bracket to the headliner assembly in approximately 35,000 model year (MY) 2010-2012 Hyundai Elantra Touring vehicles built from December 15, 2009 through May 7, 2012 (see NHTSA recall 14V-310 for more information).These Elantra Touring vehicles have a common headliner bracket design while the earlier MY 2009-2010 Elantra Touring vehicles have a headliner bracket design that utilizes a shorter length bracket which, should it become separated from the headliner, is unlikely to be displaced into the path of the driver or any occupant. During this investigation, ODI identified a MY 2010 subject vehicle in a salvage yard with a deployed driver-side curtain air bag that showed the headliner bracket displaced downward into the driver's window area. Also, during a static side curtain air bag deployment test conducted by Hyundai, the headliner bracket almost completely separated from the headliner. The headliner tested came out of a MY 2010 subject vehicle. Finally, ODI identified two warranty claims on the subject vehicles that indicate potential headliner bracket issues. Warranty records for these claims indicate vehicle owners complaining of noise or rattling coming from the headliner area and Hyundai dealer technicians reported finding brackets that came loose or unglued from the headliner. ODI is not aware of any related injury allegations. This investigation was opened to evaluate the scope of NHTSA Recall (13V115) influenced by an earlier ODI investigation (EA12-008).EA12-008 involved the same defect issue on MY 2011-2013 Elantra models, and a similar remedy approach was utilized in the 13V115 recall action. Based on the recall action taken by Hyundai, this investigation is closed.
A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one is closed. A recall query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.
Model years it names
Source: as NHTSA filed themAlso named: 2009 Hyundai Elantra Touring; 2010 Hyundai Elantra Touring; 2011 Hyundai Elantra Touring; 2012 Hyundai Elantra Touring.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs RQ13004 a recall?
No — it is NHTSA’s examination of recall 14V310000, which has its own page and remedy.
Is RQ13004 still open?
No. It closed on Jun 24, 2014 with its finding on recall 14V310000.
Which vehicles does RQ13004 cover?
NHTSA opened it on 4 model years: 2009 Hyundai Elantra Touring, 2010 Hyundai Elantra Touring, 2011 Hyundai Elantra Touring, 2012 Hyundai Elantra Touring. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.