Volvo recall query RQ11001
Volvo Sleeper glass de-bonding. NHTSA’s Office of Defects Investigation opened this recall query about the glass, side/rear on 44 model years (2002–2012). Opened May 23, 2011, closed Jan 20, 2012 after 8 months without a recall. closed
What NHTSA says
Source: Office of Defects Investigation, as filedODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles. Volvo had issued three recalls for sleeper window separations since 2003. Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period. The frequency of related actions led ODI to open this formal investigation. An Information Request (IR) letter was sent to Volvo on 23 June 2011. Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012. Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date. ODI analyzed the data to determine if additional production time frames should have been included in previous recalls. ODI also requested information from its network of fleet owners. The response from this network reaffirmed the accuracy of the updated warranty information. Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.
A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one is closed. A recall query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.
Model years it names
Source: as NHTSA filed themAlso named: 2002 Volvo VN; 2003 Volvo VN; 2004 Volvo VN; 2005 Volvo VN; 2006 Volvo VN; 2007 Volvo VN; 2008 Volvo VN; 2009 Volvo VN; 2010 Volvo VN; 2011 Volvo VN; 2002 Volvo VNL; 2003 Volvo VNL; 2004 Volvo VNL; 2005 Volvo VNL; 2006 Volvo VNL; 2007 Volvo VNL; 2008 Volvo VNL; 2009 Volvo VNL; 2010 Volvo VNL; 2011 Volvo VNL; 2012 Volvo VNL; 2002 Volvo VNM; 2003 Volvo VNM; 2004 Volvo VNM; 2005 Volvo VNM; 2006 Volvo VNM; 2007 Volvo VNM; 2008 Volvo VNM; 2009 Volvo VNM; 2010 Volvo VNM; 2011 Volvo VNM; 2012 Volvo VNM; 2002 Volvo VT; 2003 Volvo VT; 2004 Volvo VT; 2005 Volvo VT; 2006 Volvo VT; 2007 Volvo VT; 2008 Volvo VT; 2009 Volvo VT; 2010 Volvo VT; 2002 Volvo WCA; 2002 Volvo WG; 2002 Volvo WIA.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs RQ11001 a recall?
No. A recall query is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.
Is RQ11001 still open?
No. It closed on Jan 20, 2012 without a recall.
Which vehicles does RQ11001 cover?
NHTSA opened it on 44 model years: 2002 Volvo VN, 2003 Volvo VN, 2004 Volvo VN, 2005 Volvo VN, 2006 Volvo VN, 2007 Volvo VN and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.