Holiday House preliminary evaluation PE23007
Failing Trailer Frames. NHTSA’s Office of Defects Investigation opened this preliminary evaluation about the structure on 9 model years (2019–2021). Opened Apr 17, 2023, closed Jan 14, 2025 after 21 months without a recall. closed
What NHTSA says
Source: Office of Defects Investigation, as filedOn April 17, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation, PE23007, to investigate reports of frame sagging and/or floor collapse, including while in transit, in MY2019-2021 Holiday House, LLC (Holiday House) trailer models 18RB, 24TB, and 27RQ. On April 26, 2023, ODI sent an Information Request (IR) letter to Holiday House. In June 2023, Holiday House submitted an incomplete response to ODI, which only provided very limited build and purchaser information. To date, ODI has received five owner complaints with one trailer showing evidence of the frame collapsing and dragging while in transit. Furthermore, one of the owner complaints included allegations of another 12 failed or failing Holiday House trailers. In October 2023, the owner of Holiday House informed ODI that the company had been closed. Since that time, the owner of Holiday House has not responded to ODI's attempts to obtain further information. According to State of Indiana records, Holiday House was administratively dissolved and inactive as of November 5, 2024. Under these circumstances, ODI is closing this investigation. However, based on available information about the concerns addressed by this investigation, owners of the involved models should have their trailers professionally inspected to verify that the floor and its supporting frame is not sagging and that the floor is strong enough for continued safe use. Furthermore, these vehicles may need additional repairs to resolve safety issues reported under two previous recalls, 22V-067 and 22V-882. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does or does not exist in these or any other Holiday House trailers. Additionally, the Agency notes that the Vehicle Safety Act states: “A manufacturer’s filing of a petition in bankruptcy under chapter 7 or chapter 11 of title 11 does not negate the manufacturer’s duty to comply with section 30112 or sections 30115 through 30120 of this title,� which include the recall provisions of the Act. The Agency reserves the right to take further action as warranted. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov
A Preliminary Evaluation is the first formal stage: NHTSA has decided the complaints and other information it screened are worth a closer look, and asks the manufacturer for its own data on the condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one closed without a recall. That means NHTSA found no defect trend it chose to act on at the time, or the manufacturer addressed the condition another way (a service campaign or a bulletin, which have their own pages). A closed file can be reopened if new reports arrive.
Model years it names
Source: as NHTSA filed themAlso named: 2021 Holiday House 18CD; 2019 Holiday House 18RB; 2020 Holiday House 18RB; 2021 Holiday House 18RB; 2019 Holiday House 24TB; 2020 Holiday House 24TB; 2021 Holiday House 24TB; 2021 Holiday House 27RQ; 2021 Holiday House Recreational Trailer.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs PE23007 a recall?
No. A preliminary evaluation is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.
Is PE23007 still open?
No. It closed on Jan 14, 2025 without a recall.
Which vehicles does PE23007 cover?
NHTSA opened it on 9 model years: 2021 Holiday House 18CD, 2019 Holiday House 18RB, 2020 Holiday House 18RB, 2021 Holiday House 18RB, 2019 Holiday House 24TB, 2020 Holiday House 24TB and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.