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NHTSA defect investigation · Preliminary Evaluation

Mazda preliminary evaluation PE14005

Brake Booster Failure. NHTSA’s Office of Defects Investigation opened this preliminary evaluation about the power assist on 2 model years (2010–2011). Opened Feb 10, 2014, closed Jun 26, 2014 after 4 months without a recall. closed

What NHTSA says

Source: Office of Defects Investigation, as filed

In March 2014, Mazda Motor Corporation (Mazda) initiated Special Service Program SSP93 to extend the warranty coverage for a specific brake booster fault condition on model year (MY) 2007-2013 Mazda CX-9 vehicles. According to Mazda's dealer communication for SSP93, the subject vehicles may exhibit a condition were the brake pedal is harder than usual to depress. Complainants report hearing air leakage (hissing) from the driver-side foot area during braking. The Mazda program extends the warranty coverage for repairing this condition to unlimited time and mileage for repairs performed between March 31, 2014 and March 31, 2015 and to 7 years or 90,000 miles for repairs performed after March 31, 2015. In its response to the Office of Defects Investigation's (ODI) information request letter for PE14-005, Mazda identified a problem with booster diaphragms developing tears near the outer seal/circumference that can result in noise and degraded booster performance as the tears grow in length (Figures 1-3).The tears allow leakage from the ambient to the vacuum sides of the diaphragm that reduces the differential pressure across the diaphragm and produces a hissing noise after the tears have reached 10-12 mm in length. The problem was caused by wear of the mold used for the diaphragm forming process, which resulted in increased thickness and stress in the bending area of the diaphragm. Continuous operation in environments with high ambient temperatures accelerates the hardening of the diaphragm material, further increasing the stress in the bending area and contributing to tear initiation and propagation rate. Analysis of failure data indicates that the tool wear condition affected vehicles produced after June 2010 and operated in hot states (Figures 4-6).In February 2013 the supplier introduced a new mold and changes to the diaphragm thickness monitoring process to correct the condition in production vehicles. Analysis of complaint and supplier test data indicates that the diaphragm tear condition is a progressive failure that develops slowly over time. Smaller tears have little effect on system performance. As the tear continues to grow, the effects become more evident. The hard pedal and increased effort are experienced during initial pedal application, but are diminished as the pedal is pressed further by the driver and the tear is partially sealed by the outer wall of the booster. This change from a hard to a soft pedal feel is described by some drivers as a spongy pedal. For tear lengths that were observed in warranty return parts, testing demonstrated that most booster performance can be recovered with increasing pedal apply speed and apply force. None of the tears measured in return parts grew large enough to cause a complete loss of brake booster function. The booster diaphragm tear condition results in partial reduction in booster function that progresses gradually over time with audible and pedal feel symptoms available to the driver. The condition does not result in a sudden loss of power braking assist. The effects are evident during initial pedal apply and are reduced by increased pedal apply force and rate. ODI has not identified any accidents associated with the booster diaphragm tear condition in the subject vehicles. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted. VOQs (24) associated with this investigation:10482005, 10486941, 1048793

Stage Preliminary Evaluation — NHTSA works to complete one within eight months Opened Feb 10, 2014 Closed Jun 26, 2014 Manufacturer Mazda Motor Corp. Components Service Brakes, Hydraulic › Power Assist

A Preliminary Evaluation is the first formal stage: NHTSA has decided the complaints and other information it screened are worth a closer look, and asks the manufacturer for its own data on the condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one closed without a recall. That means NHTSA found no defect trend it chose to act on at the time, or the manufacturer addressed the condition another way (a service campaign or a bulletin, which have their own pages). A closed file can be reopened if new reports arrive.

Model years it names

Source: as NHTSA filed them

Also named: 2010 Mazda CX-9; 2011 Mazda CX-9.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is PE14005 a recall?

No. A preliminary evaluation is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one closed without one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.

Is PE14005 still open?

No. It closed on Jun 26, 2014 without a recall.

Which vehicles does PE14005 cover?

NHTSA opened it on 2 model years: 2010 Mazda CX-9, 2011 Mazda CX-9. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.