Hyundai preliminary evaluation PE10035
Steering Shaft Separation. NHTSA’s Office of Defects Investigation opened this preliminary evaluation about the column on 1 model year (2011). Opened Aug 27, 2010, closed Feb 7, 2011 after 5 months. It led to safety recall 10V426000, 10V457000. became a recall
What NHTSA says
Source: Office of Defects Investigation, as filedThe Office of Defects Investigation (ODI) is aware of 7 complaints and field reports and 10 warranty claims on the subject vehicles that allege the intermediate steering shaft became loose or in some cases separated from the upper steering column and/or the steering gearbox, causing (or potentially causing) the hand wheel to become mechanically de-coupled from the road wheels resulting in a complete loss of steering capability. The reported causes include excessive free play or separation of the intermediate steering shaft upper and/or lower universal joint cross shaft/yoke; missing, loose or damaged universal joint pinch bolts; improperly assembled intermediate steering shafts with misaligned splines or insufficient spline engagement preventing the universal joint pinch bolt from being secured in the retaining groove when fastened. On September 20, 2010, the manufacturer notified the agency that it would conduct a safety recall (NHTSA Recall No. 10V-426) to address the alleged defect in approximately 139,500 subject vehicles produced from December 11, 2009 through September 10, 2010. In addition to inspecting the steering shaft, the manufacturer will also update the electric power-assist steering control software to address complaints that the steering wheel vibrates or shakes as a result of a a motor driven power steering malfunction. The manufacturer began notifying affected owners by written letter on October 14, 2010. To date, 119,383 subject vehicles have been serviced under the recall campaign and 58 subject vehicles have received replacement parts as a result. Accordingly, this investigation is closed.
A Preliminary Evaluation is the first formal stage: NHTSA has decided the complaints and other information it screened are worth a closer look, and asks the manufacturer for its own data on the condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.
What this means for an owner
Source: and what happens nextAn investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.
This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.
Model years it names
Source: as NHTSA filed themAlso named: 2011 Hyundai Sonata.
A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.
Common questions
Source: NHTSA Office of Defects InvestigationIs PE10035 a recall?
No — it is the investigation that led to one. Recall 10V426000, 10V457000 is the campaign; its page carries the remedy.
Is PE10035 still open?
No. It closed on Feb 7, 2011 and led to recall 10V426000, 10V457000.
Which vehicles does PE10035 cover?
NHTSA opened it on 1 model year: 2011 Hyundai Sonata. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.