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NHTSA defect investigation · Preliminary Evaluation

Ford preliminary evaluation PE10016

Rear Axle Cracking. NHTSA’s Office of Defects Investigation opened this preliminary evaluation about the suspension on 6 model years (1998–2003). Opened May 13, 2010, closed Sep 22, 2010 after 4 months. It led to safety recall 10V385000. became a recall

What NHTSA says

Source: Office of Defects Investigation, as filed

In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads. The following states are included in Ford's recall:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. The subject vehicles utilize a Stamped/Formed axle assembly manufactured by Benteler automotive Corporation of Galesburg, MI. According to Ford, after many years of vehicle service in the Salt-Belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress. There is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle. A completely fractured axle can affect vehicle handling and increase the risk of a crash. To correct the safety defect, Ford will initially inspect all of the subject vehicles brought into Ford/Lincoln-Mercury dealerships for possible cracked axles. Owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion. Owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. On May 13, 2010, the Office of Defects Investigation (ODI) opened PE10-016 to investigate complaints of rear axle cracking in MY 1999 through 2003 Ford Windstar minivans. Combining ODI and Ford complaint data, ODI is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles. Over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. Approximately 57 percent of the subject vehicles (524,661) were sold in Salt-Belt states covered by Ford's recall and Ford estimates that approximately 463,000 of these remain in service. Ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region. The action taken by Ford is sufficient to resolve the issues raised by this investigation. Accordingly, this investigation is closed.

Stage Preliminary Evaluation — NHTSA works to complete one within eight months Opened May 13, 2010 Closed Sep 22, 2010 Manufacturer Ford Motor Company Components Suspension Resulting recall 10V385000

A Preliminary Evaluation is the first formal stage: NHTSA has decided the complaints and other information it screened are worth a closer look, and asks the manufacturer for its own data on the condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one became a recall. The campaign page carries the manufacturer’s filed defect, risk and remedy, the build window and every model year covered; whether one specific vehicle is included is settled by VIN at nhtsa.gov/recalls.

Model years it names

Source: as NHTSA filed them

Also named: 1998 Ford Windstar; 1999 Ford Windstar; 2000 Ford Windstar; 2001 Ford Windstar; 2002 Ford Windstar; 2003 Ford Windstar.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is PE10016 a recall?

No — it is the investigation that led to one. Recall 10V385000 is the campaign; its page carries the remedy.

Is PE10016 still open?

No. It closed on Sep 22, 2010 and led to recall 10V385000.

Which vehicles does PE10016 cover?

NHTSA opened it on 6 model years: 1998 Ford Windstar, 1999 Ford Windstar, 2000 Ford Windstar, 2001 Ford Windstar, 2002 Ford Windstar, 2003 Ford Windstar. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.